Acoustica - Software should be easy to use

Will there ever be a fix for Windows 10?

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jazzygt57
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Joined: Sun Jul 02, 2017 3:39 am

Will there ever be a fix for Windows 10?

Postby jazzygt57 » Sun Jul 02, 2017 3:54 am

Hi, I just made a silly mistake. I purchased and downloaded T & B on my Win 10 PC, without checking to see if it actually was compatible. Doh !
Is there, or will there ever be, a fix, so that I can see a playlist in the right-hand column?
I keep clicking 'Add song' but nothing happens. It brings up a selection window, I then select a song and click 'Open', and that's it . . . nothing appears in the playlist.
I'm not happy spending money on a product that doesn't work in Windows 10, without any sign or warning on the Acoustica site.
Regards
Jazzygt

jazzygt57
Posts: 4
Joined: Sun Jul 02, 2017 3:39 am

Re: Will there ever be a fix for Windows 10?

Postby jazzygt57 » Sun Jul 02, 2017 6:45 am

Ummmm, ok, I just re-read the Acoustica site, and it seems there IS a notice saying not compatible with Windows 10 . . . . my bad !
Does this mean I have to just put up with the loss of money, or can I claim a refund?
:(

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Acoustica Greg
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Re: Will there ever be a fix for Windows 10?

Postby Acoustica Greg » Mon Jul 03, 2017 8:23 am

Hi,

DJ Twist & Burn is really old and we're not going to be updating it. If you purchased recently, contact customer support and see what they can do for you: submit an Acoustica Support Request.

Greg
Mixcraft 8 - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.
And our Mixcraft blog: Zeroes & Ones.

jazzygt57
Posts: 4
Joined: Sun Jul 02, 2017 3:39 am

Re: Will there ever be a fix for Windows 10?

Postby jazzygt57 » Mon Jul 03, 2017 9:11 am

Thanks, Greg, for your response. I'll give them a try.
It will teach me to read the whole page next time :-)

GeoffT

jazzygt57
Posts: 4
Joined: Sun Jul 02, 2017 3:39 am

Re: Will there ever be a fix for Windows 10?

Postby jazzygt57 » Mon Jul 03, 2017 9:14 am

P.S. could you recommend any alternative way of beat-matching in the way TNB did it?
Sorry to be cheeky, but I really need to be able to do this :-)
Regards
GeoffT

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Acoustica Greg
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Joined: Wed Mar 01, 2006 5:30 pm
Location: California
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Re: Will there ever be a fix for Windows 10?

Postby Acoustica Greg » Mon Jul 03, 2017 9:34 am

Hi,

Have you tried Mixcraft?

Greg
Mixcraft 8 - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.
And our Mixcraft blog: Zeroes & Ones.


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