Acoustica - Software should be easy to use

372 is crashing a whole lot

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Starship Krupa
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372 is crashing a whole lot

Postby Starship Krupa » Wed Jan 18, 2017 2:39 am

First project I tried, recording 4 takes of 2 tracks audio, it crashed on saving, leaving a corrupted .mx8 file.

More recently, I messed with editing some audio files, then loaded another project, selecting Yes to the Save dialog. Boom.

BTW, this time I did catch the log file and dmp file, but the board is not letting me upload them as attachments. It's complaining that the extensions are wrong.
-Erik
___________
3.4 GHz i7-3770, 16G RAM, Win 10 64-bit, ATi Radeon HD 5770
2X PreSonus Firepods, Event 20/20's, Alesis Monitor Ones, Alesis Point Sevens
Mixcraft Pro Studio 8.5, Cakewalk by BandLab

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Starship Krupa
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Re: 372 is crashing a whole lot

Postby Starship Krupa » Wed Jan 18, 2017 2:50 am

Okay, I just tried the same operation with b369 and got the same result....
-Erik
___________
3.4 GHz i7-3770, 16G RAM, Win 10 64-bit, ATi Radeon HD 5770
2X PreSonus Firepods, Event 20/20's, Alesis Monitor Ones, Alesis Point Sevens
Mixcraft Pro Studio 8.5, Cakewalk by BandLab

carllackey
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Re: 372 is crashing a whole lot

Postby carllackey » Wed Jan 18, 2017 6:29 am

did i miss a build? i'm still on 370.

Anorax
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Re: 372 is crashing a whole lot

Postby Anorax » Wed Jan 18, 2017 7:00 am

Tl;dr 372 is out. Check for update should pull it up.

Erik, try adding the log and dmp to a zip file and attaching.

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Starship Krupa
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Re: 372 is crashing a whole lot

Postby Starship Krupa » Wed Jan 18, 2017 9:35 am

Ah, okay, another try....
MixcraftLoadCrash.zip
Log and dmp files from Mixcraft crash on loading a project
(255.31 KiB) Downloaded 189 times
-Erik
___________
3.4 GHz i7-3770, 16G RAM, Win 10 64-bit, ATi Radeon HD 5770
2X PreSonus Firepods, Event 20/20's, Alesis Monitor Ones, Alesis Point Sevens
Mixcraft Pro Studio 8.5, Cakewalk by BandLab

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Acoustica Greg
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Re: 372 is crashing a whole lot

Postby Acoustica Greg » Wed Jan 18, 2017 2:24 pm

Hi,

That is a weird crash. I wonder if you're having problems with your ASIO driver? You've got the latest one?

Greg
Mixcraft 8 - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

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Starship Krupa
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Re: 372 is crashing a whole lot

Postby Starship Krupa » Wed Jan 18, 2017 7:31 pm

Acoustica Greg wrote:That is a weird crash. I wonder if you're having problems with your ASIO driver? You've got the latest one?


It's a discontinued product, the PreSonus Firepod. Mitchell Sigman uses them in his studio.

This is the same computer and configuration that ran/runs Mixcraft 7 quite well.

I know that as I learn more about recording and processing, I am trying and using more 3rd-party plug-ins, the coding and behavior of which is out of Acoustica's control, of course.

However, if some of what I am seeing is down to a bad plug-in, I am concerned that Mixcraft 8 seems to handle plug-in errors less gracefully than previous versions.

I've been using Mixcraft 7 Pro Studio since it first came out and it has been solid, I can't even remember it crashing. It's software, it must have, but I can't remember it.

The release candidate Mixcraft 8 builds are still crashing from time to time. I can't nail down reproducible steps, but it seems to happen most often after long sessions of tracking and mixing.
-Erik
___________
3.4 GHz i7-3770, 16G RAM, Win 10 64-bit, ATi Radeon HD 5770
2X PreSonus Firepods, Event 20/20's, Alesis Monitor Ones, Alesis Point Sevens
Mixcraft Pro Studio 8.5, Cakewalk by BandLab


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