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error print cd/dvd canon ts8252

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rasen24
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Joined: Mon Jun 03, 2019 12:11 pm

error print cd/dvd canon ts8252

Postby rasen24 » Mon Jun 03, 2019 12:21 pm

Hello

I have a new canon printer ts8252, the program recognizes it, it detects the multi-purpose tray, but it does not print anything, it always shows the error of the image, I have tried 1000 configurations. Please help

Image

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Acoustica Greg
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Re: error print cd/dvd canon ts8252

Postby Acoustica Greg » Tue Jun 04, 2019 12:00 pm

Hi,

Do you have the Canon TS82000 Series template selected in the Paper Type setting?

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Greg
Mixcraft 8 - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

rasen24
Posts: 3
Joined: Mon Jun 03, 2019 12:11 pm

Re: error print cd/dvd canon ts8252

Postby rasen24 » Tue Jun 04, 2019 1:22 pm

Acoustica Greg wrote:Hi,

Do you have the Canon TS82000 Series template selected in the Paper Type setting?

Image


Greg


Hello

If it is selected, I put captures with the configuration, any configuration that is not this, it asks to introduce blank pages in the back tray

Image
Image

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Acoustica Greg
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Re: error print cd/dvd canon ts8252

Postby Acoustica Greg » Tue Jun 04, 2019 2:43 pm

Hi,

The solution probably lies in your printer property settings. In the Fuente de papel setting, is there a Disc Tray option?

Also, make sure to download and install the latest printer driver for your Canon from their web page.


Greg
Mixcraft 8 - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

rasen24
Posts: 3
Joined: Mon Jun 03, 2019 12:11 pm

Re: error print cd/dvd canon ts8252

Postby rasen24 » Thu Jun 06, 2019 12:24 pm

Acoustica Greg wrote:Hi,

The solution probably lies in your printer property settings. In the Fuente de papel setting, is there a Disc Tray option?

Also, make sure to download and install the latest printer driver for your Canon from their web page.


Greg


Hello

I have downloaded the latest version of the driver, I have also looked at the latest firmware of the printer. In the second image I configure the printing by multi-purpose tray and always returns the error of the first message, any other configuration, tries to print from the back, the canon program works and prints by multi-purpose tray but the color management is unfortunate ...

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Acoustica Greg
Posts: 19557
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: error print cd/dvd canon ts8252

Postby Acoustica Greg » Thu Jun 06, 2019 1:35 pm

Hi,

What options do you have in the Fuente de papel setting? Is there one for a disc tray (as opposed to a multi-purpose tray)?

Have you contacted Canon about this issue?

Greg
Mixcraft 8 - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.


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