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PostPosted: Mon May 23, 2011 12:09 pm 
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Joined: Mon May 23, 2011 12:00 pm
Posts: 1
Location: amsterdam the netherlands
Hey Acoustica,
(sorry about,maybe,my bad english)
When i start up mp3 cd burner,i get a message:"there appears to be a problem with your software registration".
So i use the link"lost codes".
By email i get the keys from Acoustica.
I copied the codes,and use my emailadress,but i get every time:"there appears to be a problem with your software registration".
Can you help me,so i can use my CDburner again?

Thank you,for your support

Greetings from Amsterdam,holland

Selo020


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PostPosted: Mon May 23, 2011 12:39 pm 
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Joined: Wed Mar 01, 2006 5:30 pm
Posts: 11594
Location: California
Hi,

Please submit an Acoustica Support Request for all registration issues.

Greg


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PostPosted: Sun Feb 19, 2012 2:24 pm 
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Joined: Tue Aug 30, 2011 10:02 am
Posts: 4
I tried the submit an Acoustica Support Request link, but it comes up to a dead page.
I'm having the same problem. Every so often it tells me there is a problem with my registration. I have to re-enter my email and code, except for this last time it won't take it.

Thanks

_________________
1st Computer DJ


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PostPosted: Mon Feb 20, 2012 11:28 am 
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Joined: Wed Mar 01, 2006 5:30 pm
Posts: 11594
Location: California
Hi,

We changed servers. Here's a corrected link: submit an Acoustica Support Request.

Greg


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PostPosted: Wed Apr 10, 2013 3:52 am 
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Joined: Wed Nov 07, 2007 7:03 am
Posts: 12
I am also having the same problem. I have to remove every trace of acoustica from my computer and re download it again. It works for a while then I get a message saying problem with registration but when i enter email and codes it wont accept it !!


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PostPosted: Wed Apr 10, 2013 8:07 am 
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Joined: Wed Mar 01, 2006 5:30 pm
Posts: 11594
Location: California
Hi,

Please submit an Acoustica Support Request.

Greg


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