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PostPosted: Fri Dec 14, 2012 1:50 pm 
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Joined: Fri Dec 14, 2012 12:47 pm
Posts: 3
Hi folks,
I just downloaded the latest iTunes version 11 and now my Accoustica CD/DVD Label Maker (version 3.33) pops up a window saying "iTunes inoperative - We couldn't find any iTunes playlists - The most likely cause is that iTunes is not installed on this computer". Is their a way to redirect the path so Label Maker can find my playlists? I have windows 7.
Thanks,
jednked


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PostPosted: Fri Dec 14, 2012 5:13 pm 
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Joined: Wed Mar 01, 2006 5:30 pm
Posts: 10601
Location: California
Hi,

What version of iTunes did you install? Did the location of your iTunes library change?

I just tried it with label maker 3.33 and iTunes 11.0.1.12 and that's working for me.

Greg


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PostPosted: Sat Dec 15, 2012 8:06 am 
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Joined: Fri Dec 14, 2012 12:47 pm
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I have the latest version of iTunes 11.0.1.12. The path to my iTunes library has changed, because in actuality I bought a new pc. But I did a reinstall of both iTunes and Label Maker when I changed over. My old pc was Windows XP and now I have Windows 7 and I did have to drop my library from my old pc to the new, so the path did change. But when I did the reinstall of Label Maker, shouldn't that have "refound" the new path?
Thanks for the earlier response,
jednked


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PostPosted: Sat Dec 15, 2012 9:51 am 
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Joined: Wed Mar 22, 2006 4:30 pm
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Location: Michigan, USA
Yes label maker should find the location of the itunes library as long as you don't specify an odd location for the library when installing itunes.
It might be a restricted windows user account issue too.
Try reinstalling both itunes and label maker from an administrator account, and then run them both that way as well.

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PostPosted: Sun Dec 16, 2012 10:35 am 
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Joined: Fri Dec 14, 2012 12:47 pm
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Hi Eric,
As per your instructions, I reinstalled my Label Maker and iTunes from administrator, but still no luck getting the program to recognize iTunes. Is their a back door way of directing the path myself?
Thanks for your help.
jednked


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PostPosted: Sun Dec 16, 2012 11:15 am 
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Joined: Wed Mar 22, 2006 4:30 pm
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Location: Michigan, USA
Hi, send us a support request at http://support@acoustica.com

_________________
Acoustica Support
All my music is made with Mixcraft!
Eric at Mixcraftlive
Eric On Facebook
Eric On Soundcloud
Eric On Reverbnation
Eric On A Giant chair ;-)


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