Acoustica - Software should be easy to use

Label Maker can't find iTunes

Support and feedback for Acoustica CD/DVD Label Maker.

Moderators: Acoustica Greg, Acoustica Chris, Acoustica Eric, Acoustica Dan

jednked
Posts: 3
Joined: Fri Dec 14, 2012 12:47 pm

Label Maker can't find iTunes

Postby jednked » Fri Dec 14, 2012 1:50 pm

Hi folks,
I just downloaded the latest iTunes version 11 and now my Accoustica CD/DVD Label Maker (version 3.33) pops up a window saying "iTunes inoperative - We couldn't find any iTunes playlists - The most likely cause is that iTunes is not installed on this computer". Is their a way to redirect the path so Label Maker can find my playlists? I have windows 7.
Thanks,
jednked

User avatar
Acoustica Greg
Posts: 14774
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: Label Maker can't find iTunes

Postby Acoustica Greg » Fri Dec 14, 2012 5:13 pm

Hi,

What version of iTunes did you install? Did the location of your iTunes library change?

I just tried it with label maker 3.33 and iTunes 11.0.1.12 and that's working for me.

Greg

jednked
Posts: 3
Joined: Fri Dec 14, 2012 12:47 pm

Re: Label Maker can't find iTunes

Postby jednked » Sat Dec 15, 2012 8:06 am

I have the latest version of iTunes 11.0.1.12. The path to my iTunes library has changed, because in actuality I bought a new pc. But I did a reinstall of both iTunes and Label Maker when I changed over. My old pc was Windows XP and now I have Windows 7 and I did have to drop my library from my old pc to the new, so the path did change. But when I did the reinstall of Label Maker, shouldn't that have "refound" the new path?
Thanks for the earlier response,
jednked

User avatar
Acoustica Eric
Site Admin
Posts: 5497
Joined: Wed Mar 22, 2006 4:30 pm
Location: Michigan, USA
Contact:

Re: Label Maker can't find iTunes

Postby Acoustica Eric » Sat Dec 15, 2012 9:51 am

Yes label maker should find the location of the itunes library as long as you don't specify an odd location for the library when installing itunes.
It might be a restricted windows user account issue too.
Try reinstalling both itunes and label maker from an administrator account, and then run them both that way as well.
Acoustica Support
All my music is made with Mixcraft!
Eric Official Site
Eric On Facebook
Eric On Soundcloud
Eric On Reverbnation

jednked
Posts: 3
Joined: Fri Dec 14, 2012 12:47 pm

Re: Label Maker can't find iTunes

Postby jednked » Sun Dec 16, 2012 10:35 am

Hi Eric,
As per your instructions, I reinstalled my Label Maker and iTunes from administrator, but still no luck getting the program to recognize iTunes. Is their a back door way of directing the path myself?
Thanks for your help.
jednked

User avatar
Acoustica Eric
Site Admin
Posts: 5497
Joined: Wed Mar 22, 2006 4:30 pm
Location: Michigan, USA
Contact:

Re: Label Maker can't find iTunes

Postby Acoustica Eric » Sun Dec 16, 2012 11:15 am

Hi, send us a support request at http://support@acoustica.com
Acoustica Support
All my music is made with Mixcraft!
Eric Official Site
Eric On Facebook
Eric On Soundcloud
Eric On Reverbnation


Return to “Acoustica CD/DVD Label Maker”

Who is online

Users browsing this forum: No registered users and 0 guests