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PostPosted: Wed Jan 16, 2013 10:33 am 
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Joined: Sun May 09, 2010 1:26 pm
Posts: 8
I just upgraded from MC5 to MC6pro and can't even get out of the starting blocks.
There is no sound at all using the default settings.
If I change to WaveRT (same settings as I used in MC5), on close I get the dreaded "unable to open playback device"
Attached is a shot of what the sound dialog looks like (from MC5 but the same as in MC6)
Any clues gratefully received.


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PostPosted: Wed Jan 16, 2013 10:45 am 
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Joined: Wed Mar 01, 2006 5:30 pm
Posts: 11599
Location: California
Hi,

If you quit Mixcraft 5, does the sound work in Mixcraft 6? If that's not it...

This screen shot is from Mixcraft 5, which works, correct? How do the settings on the same screen in Mixcraft 6 differ? If you click on the Playback Device setting in Mixcraft 6 is there only one playback device option?

Greg


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PostPosted: Wed Jan 16, 2013 11:05 am 
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Joined: Sun May 09, 2010 1:26 pm
Posts: 8
Thanks for the quick response.
What I did was take the standard support engineer approach (the kind you get with many companies) and rebooted ;-)
It works fine now, but to answer your question MC5 was working fine (the screenshot) and MC6 looked exactly the same as far as I could see. I did not have MC5 loaded when I first experienced the MC6 issue but because I had loaded various apps and hadn't rebooted for a week I thought I'd make a fresh start. The TD82 drumkit works now too :) Bonus!
So I just need to get used to using the software now - that'll have to wait for another day though.


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PostPosted: Wed Jan 16, 2013 12:49 pm 
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Joined: Wed Mar 01, 2006 5:30 pm
Posts: 11599
Location: California
Hi,

You're welcome. Thanks for letting us know you got it working!

Greg


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