Acoustica - Software should be easy to use

Upgrade Issues.

Support and feedback for Acoustica's Mixcraft audio mixing software.

Moderators: Acoustica Chris, Acoustica Eric, Acoustica Dan, Acoustica Greg

Frances
Posts: 2
Joined: Thu Jan 17, 2013 6:10 am
Location: London England
Contact:

Upgrade Issues.

Postby Frances » Thu Jan 17, 2013 6:18 am

I have Mixcraft 5, which I bought on Amazon, have the CD/box and Reg numbers etc and would like to upgrade to M6.

However, I've no idea which email I bought it with (2/3 years ago), and none seem to be recognized by the Acousitca site upgrade page.

I did write to them several days ago, but had no reply, how do I go about getting the $20 upgrade.

Thanks

Frances

Acoustica Greg
Posts: 13175
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: Upgrade Issues.

Postby Acoustica Greg » Thu Jan 17, 2013 5:53 pm

Hi,

It looks like you've been corresponding with customer support. Let us know if you're still having problems.

Greg

Frances
Posts: 2
Joined: Thu Jan 17, 2013 6:10 am
Location: London England
Contact:

Re: Upgrade Issues.

Postby Frances » Fri Jan 18, 2013 4:12 am

All sorted, thanks Greg.

Frances


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