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PostPosted: Tue Jan 22, 2013 11:29 pm 
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Joined: Fri Jan 04, 2013 6:56 am
Posts: 15
Location: Texas
I have read on a few other forums that people are running mixcraft as administrator to avoid any issues! Is this what I need to do to avoid any problems? I tried it just to see what would happen and a window popped up and said there is an isuue and mixcraft needs to close.


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PostPosted: Wed Jan 23, 2013 9:31 am 
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Joined: Wed Mar 01, 2006 5:30 pm
Posts: 11116
Location: California
Hi,

Once in a while somebody needs to do that to fix a particular Windows permissions issue; a lot of it depends on how you have Windows configured, but you shouldn't normally have to do that.

What version and build are you using? If you don't already have Mixcraft version 6.1 build 204, give it a try. It's on Mixcraft's download page.

If the problem happens again with the latest build, quit Mixcraft immediately and send us your mixcraft-log.txt file, which is located in this folder:

%appdata%\Acoustica\Mixcraft

Another way to find it is to click on the Windows Start Menu, select All Programs, then Acoustica Mixcraft 6 (or 5) and finally Logs. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Here's a short video: Mixcraft Mini-Tip: How To Find Your Mixcraft Log File


Greg


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