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Updating Printer Templates Rejected by Norton!

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BobG65
Posts: 3
Joined: Thu Jan 31, 2013 11:29 am

Updating Printer Templates Rejected by Norton!

Postby BobG65 » Thu Jan 31, 2013 11:55 am

Hello Everyone,
This is my first post here so I'm sorry its a problem one. I have, several times, tried to download the update to printer templates but Norton IS 2013 will not allow it, as shown on the attachment.

I know I can override the program but I would appreciate admin comment about this.

Many thanks

Bob
Attachments
Norton Warning.jpg
The Warning from NIS 2013
Norton Warning.jpg (21.33 KiB) Viewed 1498 times

BobG65
Posts: 3
Joined: Thu Jan 31, 2013 11:29 am

Re: Updating Printer Templates Rejected by Norton!

Postby BobG65 » Thu Jan 31, 2013 11:57 am

My first post and first appology all in one Sorry :oops:

Bob

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Acoustica Greg
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Re: Updating Printer Templates Rejected by Norton!

Postby Acoustica Greg » Thu Jan 31, 2013 12:19 pm

Hi,

Did you download it directly from Acoustica.com? If so, this is what anti-virus software developers call a "false positive." Here is Norton's page for reporting false positives:

Report a Suspected Erroneous Detection (False Positive)

Greg

BobG65
Posts: 3
Joined: Thu Jan 31, 2013 11:29 am

Re: Updating Printer Templates Rejected by Norton!

Postby BobG65 » Thu Jan 31, 2013 1:19 pm

Hi Greg,

Yes from Acoustica Label and Printer page.

Cheers Bob.

PS I sent the file to Norton

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Acoustica Eric
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Re: Updating Printer Templates Rejected by Norton!

Postby Acoustica Eric » Sun Feb 03, 2013 1:06 pm

Yeah it's just norton being overly paranoid.
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