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PostPosted: Sun Apr 28, 2013 11:18 am 
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Joined: Sun Sep 20, 2009 6:58 am
Posts: 12
Hi, having some issues with Mixcraft loading. It takes an absolute age to load, and then all fine. I've grabbed a couple of lines from the log file, it seems to be something to do with the mixcraftcustomwindow parameter?? I think the following is telling me that there is a 75 second delay between the $4 and $5 steps?

19:02:46 [511 mils] : MixcraftCustomWindow::Initialize - enter
19:02:46 [520 mils] : MixcraftCustomWindow::Initialize - $1
19:02:46 [789 mils] : MixcraftCustomWindow::Initialize - $2
19:02:46 [796 mils] : MixcraftCustomWindow::Initialize - $3
19:02:46 [807 mils] : MixcraftCustomWindow::Initialize - $4
19:04:00 [714 mils] : MixcraftCustomWindow::Initialize - $5
19:04:00 [785 mils] : MixcraftCustomWindow::Initialize - $6
19:04:00 [786 mils] : MixcraftCustomWindow::Initialize - $7
19:04:01 [ 44 mils] : MixcraftCustomWindow::Initialize - $8
19:04:01 [ 44 mils] : MixcraftCustomWindow::Initialize - EXIT

Any ideas would be gratefully received.


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PostPosted: Mon Apr 29, 2013 8:54 am 
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Joined: Sun May 02, 2010 7:39 pm
Posts: 332
Location: Bellingham, Washington USA
I am seeing an inconsistency with my MC6. Sometimes it will start up nice and quick but occasionally when I try to open another project while MC is already open it will take up to 5 minutes to load. Other times it will load the same file in about 10-20 seconds. I just installed the latest beta about a week ago.

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Intel Dual core, win7 x64 (4gb Ram)


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PostPosted: Mon Apr 29, 2013 10:36 am 
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Joined: Sun Sep 04, 2011 7:25 am
Posts: 956
Location: Manitoba, Canada
Hi, both you guys should post your system specs.

For Mark: Do you have anything else running aside from Mixcraft?? It sounds suspiciously like you are running out of RAM and Windows is moving stuff to the Page file.

Both you guys should go to Task Manager and see what is being used as far as RAM and compare it to what you have AND also what is being used by Mixcraft. The Acoustica guys would probably also be interested in the results.

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Win 7 Pro, 3930K, Gigabyte Ga-X79-UP4, Corsair AX860i, 64GB gSkill 1600 RAM, 4 X 120 GB Intel 520 SSD, 1T & 2T WD caviar black, EVGA nVidea 560, Asus Xonar Essence STX jBridge, EWQL CCC, Kirk Hunter libs, Omnisphere
My Stuff: Mixcraft Live, Soundcloud


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PostPosted: Mon Apr 29, 2013 10:41 am 
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Joined: Wed Mar 01, 2006 5:30 pm
Posts: 11548
Location: California
Hi,

What version and build are you using? If you don't already have Mixcraft version 6.1 build 213 (or higher), give it a try. It's on Mixcraft's download page.

If the problem happens again with the latest build, quit Mixcraft immediately and send us your mixcraft-log.txt file, which is located in this folder:

%appdata%\Acoustica\Mixcraft

Another way to find it is to click on the Windows Start Menu, select All Programs, then Acoustica Mixcraft 6 (or 5) and finally Logs. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Here's a short video: Mixcraft Mini-Tip: How To Find Your Mixcraft Log File

Greg


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PostPosted: Tue Apr 30, 2013 7:48 am 
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Joined: Sun May 02, 2010 7:39 pm
Posts: 332
Location: Bellingham, Washington USA
I'll double check my version and make sure I'm current; I just updated with in the last week due to the update fixing channels forgetting they are armed in a saved project.

If I have this slow start issue again, I'll be sure to grab the log and submit it.

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Mackie Onyx 1620 Firewire mixer
Intel Dual core, win7 x64 (4gb Ram)


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