Acoustica - Software should be easy to use

Album look-up not working

Support and feedback for Spin It Again.

Moderators: Acoustica Dan, Acoustica Greg, Acoustica Chris, Acoustica Eric

Posts: 1
Joined: Sat May 25, 2013 7:22 am

Album look-up not working

Postby JoeK » Sat May 25, 2013 7:34 am

Any Album search results in an error message " Failed to Find Any Results". I can search by Artist and get a list of Artist's, but when you click on the Artist you get the same result. Please Help, I love this program and have been using for about a year now. But without this function I'll be looking for another program.

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Acoustica Greg
Posts: 17848
Joined: Wed Mar 01, 2006 5:30 pm
Location: California

Re: Album look-up not working

Postby Acoustica Greg » Tue May 28, 2013 2:58 pm


Your firewall or other security software program may be blocking Spin It Again's access to the Internet, and of course you do need a good Internet connection for this feature to work. Check your firewall's settings and make sure that Spin It Again has permission to access the Internet.


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