Since yesterday, I am having problem with my registration code. I purchased my MC 6 PRO Studio few years ago and ever since it has been working perfectly until yesterday when I was working on a project.
All of a sudden, I realized that instead of it usual "RED COLOR" GUI, it became "GREEN COLOR". Then I noticed a message stating that "my trail will expire in 14 days". Again, the version was downgraded to v6 b190, while I was having a current version (6.1 b216).
Up to now, I have not understood this phenomenon. I tried to uninstall the program and reinstall. But instead of having the initial prompt of entering my registration code that came with my installation DVD, which always appears when you install, the installation proceeded (with a green GUI instead of the usual RED one).
After finishing the installation, I tried again to enter my registration ID that came with my installation DVD but an error message appears: "there appears to be a problem with your software registration" (see attached screen snap shot).
I am puzzled. Has anyone come across this problem before? I have written to the helpdesk, and I am still waiting for their reply. But meanwhile, I wanted to share this with the MC community, to try to understand the problem and seek solution.
So, please send me solutions!
- Screen Shot of the error
- MC6 Pro Registration error 3.jpg (114.38 KiB) Viewed 3335 times