Acoustica - Software should be easy to use

Printer properties button no longer works

Support and feedback for Acoustica CD/DVD Label Maker.

Moderators: Acoustica Chris, Acoustica Eric, Acoustica Dan, Acoustica Greg

ChrisC
Posts: 7
Joined: Thu Dec 17, 2009 6:40 am
Location: UK

Printer properties button no longer works

Postby ChrisC » Sun Feb 02, 2014 7:00 pm

I am currently using version 3.40, prior to the previous version when clicking on print a dialogue box would pop up with various options.
For the selected printer I used to be able to click on properties & choose which quality I wanted to use to print the disc.
Clicking on the properties button now, nothing happens, the button remains as it is.
What's gone wrong?

Acoustica Greg
Posts: 13224
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: Printer properties button no longer works

Postby Acoustica Greg » Mon Feb 03, 2014 2:54 pm

Hi,

Click on Print in Acoustica CD/DVD Label Maker and look at the Name setting. What do you have selected there? If you click on the Name setting, is there another printer driver for the same printer that works properly?

If not, go to your printer manufacturer's web page to download and install the latest drivers for your printer.

Greg

ChrisC
Posts: 7
Joined: Thu Dec 17, 2009 6:40 am
Location: UK

Re: Printer properties button no longer works

Postby ChrisC » Thu Feb 13, 2014 4:34 pm

Thanks Greg for your reply.

When I click on print it shows my canon printer but the properties button does not do anything.
In the drop down menu is MS XPS document writer. Selecting that as a test the properties button worked.
I the re-selected my canon printer & lo & behold the properties button worked! One of life's mysteries!

Thank you for your response.


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