It is currently Fri Sep 19, 2014 4:53 pm

All times are UTC - 8 hours [ DST ]




Post new topic Reply to topic  [ 8 posts ] 
Author Message
PostPosted: Thu Apr 24, 2014 2:25 pm 
Offline

Joined: Thu Apr 24, 2014 1:23 pm
Posts: 4
Tried free download of Acoustica to try because all programs, Surething, Roxio, Hp Simple Labeler do not work. Running Windows 8.1, with Acoustica Get same error message " A communication error has occurred with Lightscribe drive, Please restart your PC and try the label again" Restarted many times to no avail. Please help


Top
 Profile  
 
PostPosted: Thu Apr 24, 2014 2:53 pm 
Offline

Joined: Wed Mar 01, 2006 5:30 pm
Posts: 11292
Location: California
Hi,

Try going into Acoustica CD/DVD Label Maker's LightScribe preferences and choosing "Use single-drive printing preference."

If that doesn't help, try downloading and installing the LightScribe System Software.

Greg


Top
 Profile  
 
PostPosted: Thu Apr 24, 2014 3:22 pm 
Offline

Joined: Thu Apr 24, 2014 1:23 pm
Posts: 4
Have installed Lightscribe Software to no avail


Top
 Profile  
 
PostPosted: Thu Apr 24, 2014 3:25 pm 
Offline

Joined: Wed Mar 01, 2006 5:30 pm
Posts: 11292
Location: California
Hi,

Did you try my other suggestion?

Greg


Top
 Profile  
 
PostPosted: Thu Apr 24, 2014 4:32 pm 
Offline

Joined: Thu Apr 24, 2014 1:23 pm
Posts: 4
My error in post. Yes I did and no luck. May be a hardware problem or SATA or my new CPU, Drive is an add-on.


Top
 Profile  
 
PostPosted: Thu Apr 24, 2014 4:45 pm 
Offline

Joined: Wed Mar 01, 2006 5:30 pm
Posts: 11292
Location: California
Hi,

Did you download and install the LightScribe system software from my link?

I just want to make sure you have the last version of the system software that HP released before they stopped supporting LightScribe.

Greg


Top
 Profile  
 
PostPosted: Fri Apr 25, 2014 9:17 am 
Offline

Joined: Thu Apr 24, 2014 1:23 pm
Posts: 4
yes, I have the latest and last version, Thank you


Top
 Profile  
 
PostPosted: Fri Apr 25, 2014 9:22 am 
Offline

Joined: Wed Mar 01, 2006 5:30 pm
Posts: 11292
Location: California
Hi,

Sounds like it might be a problem with the drive, then. Does it function well in all other respects, like playing audio CDs and reading data from CDs?

Greg


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 8 posts ] 

All times are UTC - 8 hours [ DST ]


Who is online

Users browsing this forum: Yahoo [Bot] and 3 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to: