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Print not working since new installation

Posted: Thu Jan 10, 2019 6:16 pm
by fdefede
Old computer died. I installed the label maker on my new computer. It installed fine. But, when I try to print to my Epson 850 CD/DVD printer that I always used before it will not print. it looks like it is going to print, but it stops. The printer is working with test prints and all other programs.

The only thing I see that doesn't make sense is that the document name comes up in what looks like Chinese. Even if I start a new label it does the same thing. Does anyone know how to deal with this problem.

I tried to uninstall the software, and reinstalled it twice, but no luck.

Any help is much appreciated.


Re: Print not working since new installation

Posted: Fri Jan 11, 2019 3:49 pm
by Acoustica Greg

Check your email in a bit.