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Mixdown error file not found

Posted: Tue Apr 16, 2019 7:06 am
by sragle200
I had Mixcraft 5 for a long time and i loved it so much I decided to upgrade to Mixcraft 8. I can save files in 8, but cannot mixdown to mp3 or wav or any other format. The message i receive is: c:\users\Owners\ - whatever folder and file name I give.... File Not Found. Check the File Name and Try Again.

Please help

Re: Mixdown error file not found

Posted: Tue Apr 16, 2019 12:21 pm
by jlouvar
sragle200 wrote:I had Mixcraft 5 for a long time and i loved it so much I decided to upgrade to Mixcraft 8. I can save files in 8, but cannot mixdown to mp3 or wav or any other format. The message i receive is: c:\users\Owners\ - whatever folder and file name I give.... File Not Found. Check the File Name and Try Again.

Please help


Hello and welcome to the Mixcraft forum.

Click on the little gear icon on the top of MX8 to open Preferences and scroll down to Recording... what Default Project Folder are you saving too?

Re: Mixdown error file not found

Posted: Wed Apr 17, 2019 6:47 am
by sragle200
C:\Users\Owner\Documents\Mixcraft Projects

My screen is identical to yours...with all check boxes the same and file format choices

Re: Mixdown error file not found

Posted: Wed Apr 17, 2019 10:53 am
by jlouvar
Are you using the little blue floppy icon to save your projects?

Re: Mixdown error file not found

Posted: Wed Apr 17, 2019 10:59 am
by Acoustica Greg
Hi,

Make sure you're mixing down to a folder for which you have Windows write permission.

Also make sure your anti-virus software isn't preventing Mixcraft from creating files.

If those things don't help, try it one more time, then quit Mixcraft and send us your mixcraft-log.txt file.

To find the mixcraft-log file, highlight the following line and press Ctrl+C to copy it:

Code: Select all

%appdata%\Acoustica\Mixcraft\


Press the Windows Key+R to pop up the Run box in Windows. Click in the Run box and press Ctrl+V to paste in the line from above. Finally, click OK to go to the location of the mixcraft-log.txt file. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Greg