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Constant Crashing

Support and feedback for Beatcraft.

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kingpinpearce
Posts: 1
Joined: Sun Mar 04, 2018 3:59 am

Constant Crashing

Postby kingpinpearce » Sun Mar 04, 2018 4:01 am

Hello:

I purchased Beatcraft on Friday. Since, I can't do more than 3-5 basic functions in it (add an instrument, play, etc) without the damn thing crashing. It was completely stable as a demo. Extremely disappointing. Any suggestions?

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Acoustica Greg
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Joined: Wed Mar 01, 2006 5:30 pm
Location: California
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Re: Constant Crashing

Postby Acoustica Greg » Mon Mar 05, 2018 5:50 pm

Hi,

The next time it crashes, quit Beatcraft (if it is still running) and send us the log file. You'll find the log file in your C:\Program Files\Acoustica Beatcraft folder. The file is named 'beatcraft-log.txt'.

Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Greg
Mixcraft 8 - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.


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