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Mixdown error file not found

Support and feedback for Acoustica's Mixcraft audio mixing software.

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sragle200
Posts: 2
Joined: Tue Apr 16, 2019 6:43 am

Mixdown error file not found

Postby sragle200 » Tue Apr 16, 2019 7:06 am

I had Mixcraft 5 for a long time and i loved it so much I decided to upgrade to Mixcraft 8. I can save files in 8, but cannot mixdown to mp3 or wav or any other format. The message i receive is: c:\users\Owners\ - whatever folder and file name I give.... File Not Found. Check the File Name and Try Again.

Please help

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jlouvar
Posts: 675
Joined: Wed Jul 24, 2013 4:56 pm
Location: California - USA

Re: Mixdown error file not found

Postby jlouvar » Tue Apr 16, 2019 12:21 pm

sragle200 wrote:I had Mixcraft 5 for a long time and i loved it so much I decided to upgrade to Mixcraft 8. I can save files in 8, but cannot mixdown to mp3 or wav or any other format. The message i receive is: c:\users\Owners\ - whatever folder and file name I give.... File Not Found. Check the File Name and Try Again.

Please help


Hello and welcome to the Mixcraft forum.

Click on the little gear icon on the top of MX8 to open Preferences and scroll down to Recording... what Default Project Folder are you saving too?
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Mixcraft 8.1 Pro (64-Bit Build 418), Lenovo (1.80GHz, 8GB, 64-bit), Windows 10, Focusrite Scarlett 2i4, Event and PreSonus monitors, Korg TR61, Akai MPK249, MPK2 Mini, Fender P & J basses, Ric, Strat, D35, and a lot of microphones, etc.

sragle200
Posts: 2
Joined: Tue Apr 16, 2019 6:43 am

Re: Mixdown error file not found

Postby sragle200 » Wed Apr 17, 2019 6:47 am

C:\Users\Owner\Documents\Mixcraft Projects

My screen is identical to yours...with all check boxes the same and file format choices

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jlouvar
Posts: 675
Joined: Wed Jul 24, 2013 4:56 pm
Location: California - USA

Re: Mixdown error file not found

Postby jlouvar » Wed Apr 17, 2019 10:53 am

Are you using the little blue floppy icon to save your projects?
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Mixcraft 8.1 Pro (64-Bit Build 418), Lenovo (1.80GHz, 8GB, 64-bit), Windows 10, Focusrite Scarlett 2i4, Event and PreSonus monitors, Korg TR61, Akai MPK249, MPK2 Mini, Fender P & J basses, Ric, Strat, D35, and a lot of microphones, etc.

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Acoustica Greg
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Re: Mixdown error file not found

Postby Acoustica Greg » Wed Apr 17, 2019 10:59 am

Hi,

Make sure you're mixing down to a folder for which you have Windows write permission.

Also make sure your anti-virus software isn't preventing Mixcraft from creating files.

If those things don't help, try it one more time, then quit Mixcraft and send us your mixcraft-log.txt file.

To find the mixcraft-log file, highlight the following line and press Ctrl+C to copy it:

Code: Select all

%appdata%\Acoustica\Mixcraft\


Press the Windows Key+R to pop up the Run box in Windows. Click in the Run box and press Ctrl+V to paste in the line from above. Finally, click OK to go to the location of the mixcraft-log.txt file. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Greg
Mixcraft 8 - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.


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