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Save Failed

Support and feedback for Acoustica's Mixcraft audio mixing software.

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George Tirebiter
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Joined: Wed Jun 07, 2017 3:16 pm

Save Failed

Postby George Tirebiter » Thu Jul 12, 2018 10:41 am

I suddenly cannot edit or save ANY projects. The popup says : Mixcraft failed to save the project. - The file may be in use by another application or you may be out of space on your drive. (I'm not) Driving me crazy, any suggestions? Thanks.

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Acoustica Greg
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Re: Save Failed

Postby Acoustica Greg » Thu Jul 12, 2018 11:17 am

Hi,

It's probably some kind of Windows permission issue. Make sure you're saving to a location that Mixcraft has permission to access.

If you go into Mixcraft's Recording preferences, what do you have selected for the Default Project Folder setting?

Greg
Mixcraft 8 - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

George Tirebiter
Posts: 15
Joined: Wed Jun 07, 2017 3:16 pm

Re: Save Failed

Postby George Tirebiter » Thu Jul 12, 2018 12:04 pm

The Default Project folder is C:\users\my name\documents\mixcraft projects\

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Acoustica Greg
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Location: California
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Re: Save Failed

Postby Acoustica Greg » Thu Jul 12, 2018 2:16 pm

Hi,

That looks right. Try restarting your computer and then saving a project in Mixcraft. If the problem happens again, quit Mixcraft and send in your mixcraft-log.txt file.

To find the mixcraft-log file, highlight the following line and press Ctrl+C to copy it:

Code: Select all

%appdata%\Acoustica\Mixcraft\


Press the Windows Key+R to pop up the Run box in Windows. Click in the Run box and press Ctrl+V to paste in the line from above. Finally, click OK to go to the location of the mixcraft-log.txt file. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Greg
Mixcraft 8 - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

George Tirebiter
Posts: 15
Joined: Wed Jun 07, 2017 3:16 pm

Re: Save Failed

Postby George Tirebiter » Fri Jul 13, 2018 8:16 pm

Well, none of the suggestions worked. It won't even let me do a -save as- to a different folder. What do you think I should next? Thanks,
George

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Acoustica Greg
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Joined: Wed Mar 01, 2006 5:30 pm
Location: California
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Re: Save Failed

Postby Acoustica Greg » Sat Jul 14, 2018 7:38 am

George Tirebiter wrote:Well, none of the suggestions worked. It won't even let me do a -save as- to a different folder. What do you think I should next? Thanks,
George


Hi,

Reply to your support email and tech. support will continue to investigate.

Greg
Mixcraft 8 - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

margeritta
Posts: 4
Joined: Sun Jul 15, 2018 4:36 pm

Re: Save Failed

Postby margeritta » Sun Jul 15, 2018 4:44 pm

I'm sure taht it is Windows permission issue like you said, good luck.


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