Acoustica - Software should be easy to use

Mixcraft freezes

Support and feedback for Acoustica's Mixcraft audio mixing software.

Moderators: Acoustica Dan, Acoustica Greg, Acoustica Chris, Acoustica Eric

kennethitibro
Posts: 1
Joined: Wed Apr 17, 2019 2:41 am

Mixcraft freezes

Postby kennethitibro » Wed Apr 17, 2019 3:15 am

Hello!
Just want to send a short description of my problems with Mixcraft 8 Pro 418 and what I suspect can be a problem. After an abnormal end of the program (Mixcraft doesnt answer) I couldn't start it again. Probably there was some fault on the exe-file because when I ran checkdisk, errors was found and corrected. I reinstalled Mixcraft the long way after a thorough removal of prior and it's functional again.
So the question is why I have these stops when I exits Mixcraft. I think I've seen a pattern here: After mixdown I often just readjust things that size of a window och close something that that not have to be saved. If I exit now I get the answer if I want to save the project again. The problem occurs if I press "Yes". Earlier savings before mixdown often go very fast due to caching (I suppose) and never fails. But if answer yes on exit I often get the "Mixcraft doesen't answer" and have to stop it in the Task Manager. I've also noticed that the stop occurs somewhere around 25% of the saving-routine and it seems like it tries to do a complete rewrite of the project on harddrive. I didn't see this on Mixcraft 7. Can Melodyne affect this? Just speculations from an amateur but I just wanted to give you a report. Earlier I have sent you 2 crash-reports but got no answer so I wanted to report how I solved it and what I suspect can be the problem. Have a nice day!/Kenneth

User avatar
Acoustica Greg
Posts: 19134
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: Mixcraft freezes

Postby Acoustica Greg » Wed Apr 17, 2019 11:06 am

Hi,

I'm not seeing any crash reports from you under the email address you're using for these forums. Did you use a different email address when you sent them in? We're pretty good about answering our emails within 24 hours.

This is happening with version 8.1 build 418? If you have an older build, you should update to get all the bug fixes.

The next time this happens, quit Mixcraft and send us your Mixcraft-log.txt file.

To find the mixcraft-log file, highlight the following line and press Ctrl+C to copy it:

Code: Select all

%appdata%\Acoustica\Mixcraft\


Press the Windows Key+R to pop up the Run box in Windows. Click in the Run box and press Ctrl+V to paste in the line from above. Finally, click OK to go to the location of the mixcraft-log.txt file. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Greg
Mixcraft 8 - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.


Return to “Mixcraft”

Who is online

Users browsing this forum: No registered users and 24 guests