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New Printer. Canon Pixma TS822

Support and feedback for Acoustica CD/DVD Label Maker.

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tgamm5
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Joined: Sat Sep 07, 2019 12:26 pm

New Printer. Canon Pixma TS822

Postby tgamm5 » Sat Sep 07, 2019 12:48 pm

Hi. I just purchased a Canon Pixma TS 8220 and am attempting to prints some DVD labels. However, I keep getting the error message, "The media type and paper size are not set correctly. I have set the media type to printable disc and the paper size to Multi Purpose Tray. I am still getting the error message. Please help.

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Acoustica Greg
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Re: New Printer. Canon Pixma TS822

Postby Acoustica Greg » Mon Sep 09, 2019 1:07 pm

Hi,

Do you have an option called "Disc Tray M" in the Printer Paper Size setting?

Greg
Mixcraft 8 - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

tgamm5
Posts: 2
Joined: Sat Sep 07, 2019 12:26 pm

Re: New Printer. Canon Pixma TS822

Postby tgamm5 » Thu Sep 12, 2019 10:32 am

There is a disc tray J but that doesn't work either.

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Acoustica Greg
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Re: New Printer. Canon Pixma TS822

Postby Acoustica Greg » Thu Sep 12, 2019 11:40 am

Hi,

You still get exactly the same error message with that setting?

What do you have selected in the Paper Source setting?

Do you have the correct printer driver selected in the label maker's Printer Name setting? I think the TS8220 would use tray type M.


Greg
Mixcraft 8 - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.


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