--> The Stem Separation option doesn't appear in my track pulldown window either. I have 10.5 build 596 installed. Should I reinstall Mixcraft 10.5? There's an update reminder for Melodyne 5, which i haven't installed. Hope that's not an issue. i also still have Mixcraft 9 installed too. Is that an...

Acoustica Greg wrote: ↑Tue Mar 26, 2024 4:56 pm Hi,

Thank you for sending in your log files again. Everything seemed to go correctly as far as I can see. Can you please post a screenshot of what you see when you right-click on an audio clip?

Greg

This is what I see!

Acoustica Greg wrote: ↑Mon Mar 25, 2024 3:13 pm Hi,

Can you please upload your log files again so we can see what those last things we tried did?

Greg

Just uploaded my logs !

Yes, due to that other post, I realized you might also have to delete the three files again: 236.txt 238.txt 241.txt From this folder: C:\ProgramData\Acoustica\Mixcraft\download_records Also delete the Catalog file from here: C:\ProgramData\Acoustica\Mixcraft\Cache Greg still didnt work, it downloa...

Hi, Quit Mixcraft if it's running, then try deleting the Catalog.db file from this folder: C:\ProgramData\Acoustica\Mixcraft\Cache Start up Mixcraft and see if you have the three stem separation components in Account preferences. If there are there and un-checked, you can select them to download th...

can i get an update whats going on? Still no stem

Hi, We've already fixed a problem with stem separation where the server wasn't downloading the stem separation files, but you already had the files, so you're having a different problem. If you go into Mixcraft's Account preferences, do you see the the three stem separation files in the list? If th...

ill just wait for a fix, cause I have done that several times and nothing seems to fix the problem.

im still waiting..........

ok, they have been uploaded

still does not have a 236 folder

see nothing is there! And thats Build 596

ok did that, the right-click error went away. But still no stem separation link is showing in the right-click bar

i dont have a 236 folder. And I don't have an install.log file from any of the other two.

did all that and it shows I'm up to date and still no stem separation. Whats next? I have uninstalled , reinstalled and still not getting the stem separation