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I wish that was the problem I am having. I can not burn a backup on a DVD at all. All I get is a pop up that reads " there is a problem burning/testing IMAPL_E_GENERIC I posted for help a few days ago and nobody has come to my aid. You sould be so lucky!
Everything has gone smooth until trying to burn. Tired changing speed down as low as 2X. No matter what I do I get ( THERE IS A PROBLEM BURNING/TESTING IMAPI_E-GENERIC) I was hopeing this would not be another one of those buy and don't work deals! thanks to all who may help.