following step 1 through step 5 creates that folder - then you have to find it and put it on the Desktop.

Hi Vazans I had the same problem- this is what I did that seems to have fixed it: The right-click menu doesn't work with 64-bit versions of Windows XP, Vista or Windows 7. We do not have any updates that fix this problem. Here's a work around: 1. Right-cick on the Windows desktop, select New and the...