Here's a video of me using it in Mixcraft 9, let me know if I am not doing something that I need to do in order to get the issue.
https://youtu.be/yE5QJDg1AUk

Olivier57, I have the captain plugins installed. Can you take screen video of yourself reproducing the issue and post a link for us to see it?

Collections are saved as .plugin-group files here
%AppData%\Acoustica\Mixcraft\collections

SC changed their api for software to connect, we have to update Mixcraft to fix this.

I'm glad to be of service

I know there are a couple older tascam devices who's drivers don't like windows 10. Other than that, a lot of people think the higher they set sample rates, the better their music will sound. Which simply isn't true in the sense they think it is. I could post several examples of files rendered in 44...

Ok, that device may not support a sample rate that high. Is there a driver made specifically for the version of windows you are running? Are you using its asio driver or wavert?
Lastly, why not just use 44100?

That's odd, there's no de-tune parameter in Mixcraft. It could be your audio device settings. What do you have selected in preferences under sound device?

Just FYI, I record large acoustic drum kits regularly without issue. The issues you are describing are likely not a Mixcraft issue but probably the computer cpu and audio device having trouble keeping up with so much going on at once. As an example, I also regularly test each new build in many ways,...

I used to get that exact same thing when I was using an older presonus audio interface. I would simply have to disengage it and re-engage it. I did that by opening preferences and then closing it again. It's something to do with the asio driver leaking memory after being engaged for a long period of...

The right click thing only works when the loaded instrument has a gui. It won't show one that doesn't. The acoustic piano for example.
You would need to left click the piano icon to see what's loaded.

Here's what it sounds like loaded into Mixcraft here, is it right?

Can you upload the file for us to test?

The lost codes page sends the original registration email to the address you used when you bought the program. If you do not have access to that email box, then send a support request and we'll switch it for you.
Send here http://support.acoustica.com

Yes, all professional videos are lip sync'd
Unless you can video yourself with a camera as you record the audio