Hi,

Do you still have Mixcraft 9 installed? If you try it right now, does it have lower latency than Mixcraft 10? If so, make a note of your Sound Device preferences in v9 and set Mixcraft 10 to match.

Greg

Hi,

Please go into Mixcraft's General preferences and select Upload Log Files, then let us know when you've done that.

Greg

Hi,

Thank you for sending in your log files, but none of them (going back to March 24th) show that error message.

There's no problem in general with Kontakt 7 as far as we know. It would help to see a full log file from a session where it crashes.

Greg

Hi,

The stem separation feature is only available in the Pro Studio edition of Mixcraft 10.5. Recording Studio owners can upgrade for $79. Just log into your account at store.acoustica.com to see the special upgrade price.

Greg

Hi again,

The PDF help manual should be up to date now.

Greg

Hi,

Thank you for reporting the issue with the PDF, we'll get that updated. In the meantime, check out the online version.

Greg

stavka wrote: ↑Thu Mar 28, 2024 3:19 pm Hello Greg,
You received the logs?
Thanks

Hi,

Yes, thank you for uploading your log files! I will send you an email.

Greg

Hi,

Let us know if it keeps happening! Send us your log file if it does.


Greg

Hi,

That's why I suggested logging into your account at store.acoustica.com to download the build 470 installer.

Greg

Hi,

It shouldn't be a problem, and it hasn't been in the past. If Melodyne can't activate, Mixcraft will just start. Mixcraft doesn't have to wait for Melodyne to activate.

Greg

Hi, I can access the Celemony web page and also use Melodyne in Mixcraft 9 right now. If you don't have Mixcraft 9 build 470, log into your account at store.acoustica.com to download and install it from the instructions in your library. If the problem is happening with build 470, which version of Me...

Hi, First, make sure you have build 470. If you have an earlier build, log into your account at store.acoustica.com and download the latest from the instructions in your library. If the problem is happening with build 470... Get the problem to happen again, then quit Mixcraft and send us your mixcra...

Hi, If there's no orphan clip way off to the right, then you're running into an effect tail. Effect tails occur as the audio drifts off into imperceptibility. There's also the fact that plugins don't notify Mixcraft exactly when they are done producing sound. For mix downs, drag a selection in the t...

Hi,

The Melodyne issue is not due to the lack of ARA2, but anyway, thanks for the suggestion!

We only have ARA support for Melodyne at this time.

Greg

Hi,

We're already using that for Melodyne - that's how Melodyne appears integrated into Mixcraft's sound tab.

But that's the only plugin we've implemented that way.

Greg