Hi,

If you make a test effect chain, does it show up in that folder?

Greg

Hi again,

Actually I see you already did send in some log files, and Microtonic Multi crashed. Does the regular version crash, too? (Not the Multi one).

I didn't check out the Multi version.

Greg

Hi,

Plugins sometimes get disabled if they crash, or if another plugin crashes and takes out the next plugin in line.

Send in your log files again and we'll check this new crash out.

Greg

Hi,

It's not a general Mixcraft 10 problem, no. Go into Mixcraft 10's General preferences, and click Upload Log Files, then let us know you did that.

Greg

Hi,

Out of the logs you sent, the ones with crashes all seem to have TR5 Classic EQ in the project.

Greg

Hi,

It looks like TR5 Classic EQ crashed multiple times. Does the problem happen if you don't use that plugin?


Greg

Hi,

I think you may be using a different address for your Mixcraft login email than you are for these user forums. Did you write that Mixcraft closed when you clicked on new project?

Greg

It seems to work for me.


It also works in Mixcraft 9.

Hi,

Actually, now that I look at the log files, I see you're using LANDR Mastering. There's a crash in this plugin that we've reported to its makers. Please report it to them so that they hear from Mixcraft users who want the crash fixed.

Greg

Thanks for sending in your log files; I'll reply to your ticket.

Hi, Thanks for sending in your log files. Choose Plug-In Manager from Mixcraft's File menu and find Microtonic. Click on Unloadable, and change it to Attempt to Load. Click OK and restart Mixcraft. If Microtonic crashes, please send in your log files again. In general, make sure that Microtonic is i...

Hi, We made Mixcraft 10 so that it could scale up smoothly for high-res monitors. This opened a big can of worms, because lots of plugins don't scale properly. If you want to make Mixcraft 10 work like Mixcraft 9 in this respect, you could go into Display preferences and select the Disable Per-monit...

Hi,

If you don't already have Mixcraft 10.5 build 596, check for updates and install them.

If the problem is happening with build 596, go into Mixcraft's General preferences, click Upload Log Files, and let us know that you did that.

Greg

Hi, If you don't have version 10.5 build 596, check for updates and install the updates. A playback loop region can be created by pressing the letter L, so it's not hard to accidentally enable it with your PC keyboard, but if you're not touching your PC keyboard, you may have inadvertently MIDI mapp...