Hi,

Thank you. We're gathering data on this issue, and will hopefully figure out why it's not working for some people soon.

Greg

Hi, Restart your computer and try it with Mixcraft 10 again. If the same problem happens, quit Mixcraft 10 and send us your Mixcraft10-Log.txt file. To find the mixcraft10-log file, highlight the following line and press Ctrl+C to copy it: %appdata%\Acoustica\Mixcraft\Logs Press the Windows Key+R to...

Hi,

The Mixcraft-crash log is only generated under certain circumstances. Mixcraft has to "know" it crashed. Otherwise, the Mixcraft-log file will show what's going on.

Did you upload your logs from a session when the problem happened?


Greg

Hi,

Just connect to the internet and check for updates, then install them. You're probably missing other stuff, too.

Greg

Hi,

There's no separate download or installer for stem separation.

Greg

Hi,

Build 596 is the the only build of 10.5 as I write this.

The stem separation files have to be downloaded in order for it to work. Can you temporarily connect your computer to the internet?


Greg

Hi,

Nothing changed with the metronome in Mixcraft 10.5. The metronome follows the time signature. If you're using a time signature of 4/4, you could change the time signature to 4/16 if you wanted it to sound every 1/16 note.

Greg

Hi,

Check for updates and install all the updates that are available.

If that doesn't help, go into General preferences and click on Upload Log Files, then let us know when you've done that.

Greg

Hi,

It should show up. Try loading that project again, then send us your log files again.

Greg

Hi,

There are about four other people who seem like they have everything installed, but they are getting no right-click for stem separation. The others have Windows 10 or 11.

Greg

Hi,

Here you go: https://acoustica.com/mixcraft-10-manua ... ng-started

There's a link to download the PDF on that page in the upper right.

Greg

Hi,

The Vital plugin requires OpenGL 3 or higher. Check and see whether your graphics card supports that.

Greg

Hi,

We have an open bug report on this issue. I don't know when the software developers might address it.

Greg

Hi,

Do you still have Mixcraft 9 installed? If you try it right now, does it have lower latency than Mixcraft 10? If so, make a note of your Sound Device preferences in v9 and set Mixcraft 10 to match.

Greg

Hi,

Please go into Mixcraft's General preferences and select Upload Log Files, then let us know when you've done that.

Greg