Hi,

It looks like TR5 Classic EQ crashed multiple times. Does the problem happen if you don't use that plugin?


Greg

Hi,

I think you may be using a different address for your Mixcraft login email than you are for these user forums. Did you write that Mixcraft closed when you clicked on new project?

Greg

It seems to work for me.


It also works in Mixcraft 9.

Hi,

Actually, now that I look at the log files, I see you're using LANDR Mastering. There's a crash in this plugin that we've reported to its makers. Please report it to them so that they hear from Mixcraft users who want the crash fixed.

Greg

Thanks for sending in your log files; I'll reply to your ticket.

Hi, Thanks for sending in your log files. Choose Plug-In Manager from Mixcraft's File menu and find Microtonic. Click on Unloadable, and change it to Attempt to Load. Click OK and restart Mixcraft. If Microtonic crashes, please send in your log files again. In general, make sure that Microtonic is i...

Hi, We made Mixcraft 10 so that it could scale up smoothly for high-res monitors. This opened a big can of worms, because lots of plugins don't scale properly. If you want to make Mixcraft 10 work like Mixcraft 9 in this respect, you could go into Display preferences and select the Disable Per-monit...

Hi,

If you don't already have Mixcraft 10.5 build 596, check for updates and install them.

If the problem is happening with build 596, go into Mixcraft's General preferences, click Upload Log Files, and let us know that you did that.

Greg

Hi, If you don't have version 10.5 build 596, check for updates and install the updates. A playback loop region can be created by pressing the letter L, so it's not hard to accidentally enable it with your PC keyboard, but if you're not touching your PC keyboard, you may have inadvertently MIDI mapp...

Hi, That hasn't changed, the effect chain presets should be here: C:\ProgramData\Acoustica\Mixcraft\MetaPresets7 Check for updates and make sure you installed all the updates. Or maybe you need to log into your account at store.acoustica.com and download the latest installer. For Mixcraft 10, here's...

HI,

Just a note: if anybody does end up crashing in Mixcraft 10, and it offers you an option to upload your log files, please do so. We've been looking through these auto-crash reports and we're fixing what we can fix on our side for a future update.

Greg

For example, some or all of the Landr plugins are having crashing problems. We've reported it to them, and if any customers are running into this in Mixcraft, you should report it to them as well.

Hi, Mixcraft 10 seems to be working out pretty well crash-wise for most people. Keep in mind that it's only those who have issues that tend to post on these forums. I don't know of any graphics-related crashing issues. Graphics issues are usually scaling or display issues. The crashes have been most...

With Mixcraft 10, you can go into General preferences, click Upload Log Files, and then let us know that they are uploaded so we can check them out.

Hi,

We asked that the first time he posted this.

Greg