Hi,

Thank you for your template request. I don't know exactly how quickly we'll have a template for the HP Photosmart C5380, but when we do, it will likely show up first in the "label maker paper updater" on the Supported CD/DVD label and CD jewel case template list page.

Greg

Hi, We don't have any new loops coming down the pike right at the moment, but there will be more at some point in the future. Sign up for Acoustica's Newsletter to get update news . Also, make sure you're up to date. Download the latest version of Mixcraft . Finally, you can use GaragebandÔäó and...

Hi,

No, we don't have any plans in the immediate future for a Macintosh version.

Greg

Hi,

Do you have Windows Vista? Try this: open MP3 CD Burner, click on the File menu and select Preferences. In the CD/DVD Burning preferences, uncheck the "Use IMAPI for burning" option.

Greg

Hi,

By the way, build 10 was released yesterday evening.

Get the latest version of Pianissimo here

List of version changes

Greg

Hi, Where'll you'll find the Pianissimo plugin is a bit more complicated than that. Here's how the VSTi component works: the Pianissimo installer checks the registry to see if you've got a default VST folder. If you have one, it places the pianissimo.dll file there. If you don't have one, it creates...

Hi, Try burning, then quit Spin It Again and send us the spinagain-log.txt file from your Spin It Again folder. C:\Program Files\Acoustica Spin It Again\spinagain-log.txt If you have Windows Vista, click the "Compatibility Files" option to reveal the most recent log file. Submit an Acousti...

Hi,

Are you sure you have version 3.29? It just came out.

What version of Windows do you have?

Can you please describe what you're seeing exactly, when you print?

Greg

Hi,

Have you tried it with version 3.29? If not try that. If that doesn't help, which template do you have selected?

Greg

Hi,

It sounds like you're on the Recording tab instead of the Miscellaneous tab.

Greg

Hi, That's because you're burning in IMAPI mode. Try using the "Goldenhawk Override" option. In Spin It Again, click on Settings and choose the Miscellaneous tab. Click Goldenhawk Override and choose the generic CD writer driver option. Click OK to save that and back on the Miscellaneous t...

Hi,

Spin It Again is expecting a "line level" volume input. If the volume is lower than that, there's no way to crank it up without introducing distortion. What are you recording? How is it connected to your computer?

Greg

Hi,

Yes, usually it does just work. Would you like to troubleshoot this problem?

Greg

Hi,

Have you tried restarting your computer?

What version and build of Mixcraft are you using?

Greg

Hi,

Thanks for posting that. We're not writing to that key in all cases, but it appears that there's no good reason for us to be writing to it when we do. The software developers are looking into it and a fix will likely show up in a future build of Mixcraft at some point.

Greg