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Will there ever be a fix for Windows 10?

Posted: Sun Jul 02, 2017 3:54 am
by jazzygt57
Hi, I just made a silly mistake. I purchased and downloaded T & B on my Win 10 PC, without checking to see if it actually was compatible. Doh !
Is there, or will there ever be, a fix, so that I can see a playlist in the right-hand column?
I keep clicking 'Add song' but nothing happens. It brings up a selection window, I then select a song and click 'Open', and that's it . . . nothing appears in the playlist.
I'm not happy spending money on a product that doesn't work in Windows 10, without any sign or warning on the Acoustica site.
Regards
Jazzygt

Re: Will there ever be a fix for Windows 10?

Posted: Sun Jul 02, 2017 6:45 am
by jazzygt57
Ummmm, ok, I just re-read the Acoustica site, and it seems there IS a notice saying not compatible with Windows 10 . . . . my bad !
Does this mean I have to just put up with the loss of money, or can I claim a refund?
:(

Re: Will there ever be a fix for Windows 10?

Posted: Mon Jul 03, 2017 8:23 am
by Acoustica Greg
Hi,

DJ Twist & Burn is really old and we're not going to be updating it. If you purchased recently, contact customer support and see what they can do for you: submit an Acoustica Support Request.

Greg

Re: Will there ever be a fix for Windows 10?

Posted: Mon Jul 03, 2017 9:11 am
by jazzygt57
Thanks, Greg, for your response. I'll give them a try.
It will teach me to read the whole page next time :-)

GeoffT

Re: Will there ever be a fix for Windows 10?

Posted: Mon Jul 03, 2017 9:14 am
by jazzygt57
P.S. could you recommend any alternative way of beat-matching in the way TNB did it?
Sorry to be cheeky, but I really need to be able to do this :-)
Regards
GeoffT

Re: Will there ever be a fix for Windows 10?

Posted: Mon Jul 03, 2017 9:34 am
by Acoustica Greg
Hi,

Have you tried Mixcraft?

Greg