Print not working since new installation

Support and feedback for Acoustica CD/DVD Label Maker.

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Posts: 1
Joined: Thu Jan 10, 2019 12:03 pm

Print not working since new installation

Post by fdefede » Thu Jan 10, 2019 6:16 pm

Old computer died. I installed the label maker on my new computer. It installed fine. But, when I try to print to my Epson 850 CD/DVD printer that I always used before it will not print. it looks like it is going to print, but it stops. The printer is working with test prints and all other programs.

The only thing I see that doesn't make sense is that the document name comes up in what looks like Chinese. Even if I start a new label it does the same thing. Does anyone know how to deal with this problem.

I tried to uninstall the software, and reinstalled it twice, but no luck.

Any help is much appreciated.


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Acoustica Greg
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Location: California

Re: Print not working since new installation

Post by Acoustica Greg » Fri Jan 11, 2019 3:49 pm


Check your email in a bit.

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