error print cd/dvd canon ts8252

Support and feedback for Acoustica CD/DVD Label Maker.

Moderators: Acoustica Greg, Acoustica Eric, Acoustica Dan

Post Reply
rasen24
Posts: 3
Joined: Mon Jun 03, 2019 12:11 pm

error print cd/dvd canon ts8252

Post by rasen24 »

Hello

I have a new canon printer ts8252, the program recognizes it, it detects the multi-purpose tray, but it does not print anything, it always shows the error of the image, I have tried 1000 configurations. Please help

Image
User avatar
Acoustica Greg
Posts: 24556
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: error print cd/dvd canon ts8252

Post by Acoustica Greg »

Hi,

Do you have the Canon TS82000 Series template selected in the Paper Type setting?

Image


Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
rasen24
Posts: 3
Joined: Mon Jun 03, 2019 12:11 pm

Re: error print cd/dvd canon ts8252

Post by rasen24 »

Acoustica Greg wrote:Hi,

Do you have the Canon TS82000 Series template selected in the Paper Type setting?

Image


Greg
Hello

If it is selected, I put captures with the configuration, any configuration that is not this, it asks to introduce blank pages in the back tray

Image
Image
User avatar
Acoustica Greg
Posts: 24556
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: error print cd/dvd canon ts8252

Post by Acoustica Greg »

Hi,

The solution probably lies in your printer property settings. In the Fuente de papel setting, is there a Disc Tray option?

Also, make sure to download and install the latest printer driver for your Canon from their web page.


Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
rasen24
Posts: 3
Joined: Mon Jun 03, 2019 12:11 pm

Re: error print cd/dvd canon ts8252

Post by rasen24 »

Acoustica Greg wrote:Hi,

The solution probably lies in your printer property settings. In the Fuente de papel setting, is there a Disc Tray option?

Also, make sure to download and install the latest printer driver for your Canon from their web page.


Greg
Hello

I have downloaded the latest version of the driver, I have also looked at the latest firmware of the printer. In the second image I configure the printing by multi-purpose tray and always returns the error of the first message, any other configuration, tries to print from the back, the canon program works and prints by multi-purpose tray but the color management is unfortunate ...
User avatar
Acoustica Greg
Posts: 24556
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: error print cd/dvd canon ts8252

Post by Acoustica Greg »

Hi,

What options do you have in the Fuente de papel setting? Is there one for a disc tray (as opposed to a multi-purpose tray)?

Have you contacted Canon about this issue?

Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Post Reply