Mixcraft 6 Crash

Support and feedback for Acoustica's Mixcraft audio mixing software.

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lejazzaffair
Posts: 3
Joined: Fri Feb 17, 2012 11:21 am

Mixcraft 6 Crash

Post by lejazzaffair »

I just upgraded to mixcraft 6 a few hrs ago and have not been able to get it working. After a successful install I launch the application and then my system locks up? I can't tell you which release of Mixcraft 6 I have for the system does not stay up. I assume it is the latest for as I stated I just upgraded today. I am running on a Dell Inspiron 1501 X2 AMD with 2 GB memory. Mixcraft 5 has no problems what so ever. Any insight would be helpful

sal
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Acoustica Greg
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Joined: Wed Mar 01, 2006 5:30 pm
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Re: Mixcraft 6 Crash

Post by Acoustica Greg »

Hi,

Please send us your mixcraft-log.txt file, which is located in this folder:

%appdata%\Acoustica\Mixcraft

Another way to find it is to click on the Windows Start Menu, select All Programs, then Acoustica Mixcraft 6 (or 5) and finally Logs. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Greg
lejazzaffair
Posts: 3
Joined: Fri Feb 17, 2012 11:21 am

Re: Mixcraft 6 Crash

Post by lejazzaffair »

Well I de-installed mixcraft 6 and when I did I noticed that it also removed all the loops from the generic folder as well. I then re-installed mixcraft 6 and everything is now working. Thanks for the help

sal
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