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alien 303 issue

Posted: Mon Jan 07, 2013 11:40 am
by benhal9
anyone notice a problem with this crashing after last update? love this vsti but now it keeps crashing on me.

Re: alien 303 issue

Posted: Mon Jan 07, 2013 12:03 pm
by Acoustica Greg
Hi,

Are you using Mixcraft 6.1 build 204? If not, try updating to the the latest version of Mixcraft.

If it's happening with build 204, under what circumstances does it happen?

Greg

Re: alien 303 issue

Posted: Mon Jan 07, 2013 5:04 pm
by benhal9
Acoustica Greg wrote:Hi,

Are you using Mixcraft 6.1 build 204? If not, try updating to the the latest version of Mixcraft.

If it's happening with build 204, under what circumstances does it happen?

Greg
yes, under build 204. I got the update a couple days before. I never had problems with it before. It is possible that when I added the shred amp track it bodged it somehow. So I moved the two 303 tracks to the first two tracks and the vsti still crashed. I did not change any settings before or after they crashed. I am using windows 7 32 bit, 4 gigs of ram, quad core 3.7 cpu, and onboard ATI audio.

Re: alien 303 issue

Posted: Mon Jan 07, 2013 5:07 pm
by Acoustica Greg
Hi,

Reproduce the problem one more time, then close out Mixcraft and send us your mixcraft-log.txt file, which is located in this folder:

%appdata%\Acoustica\Mixcraft

Another way to find it is to click on the Windows Start Menu, select All Programs, then Acoustica Mixcraft 6 (or 5) and finally Logs. Submit an Acoustica

Support Request
and attach the log file along with a brief description of the problem.

Here's a short video: Mixcraft Mini-Tip: How To Find Your Mixcraft Log File

Greg

Re: alien 303 issue

Posted: Mon Jan 07, 2013 5:53 pm
by benhal9
I will on the next project if I can reproduce it. I pulled the 303 tracks and am using one of the other stock synths now.

Re: alien 303 issue

Posted: Mon Jan 07, 2013 6:54 pm
by UilleannB
This probably won't help much, but I tried it just now (installed the latest update a few days ago), and at least for me it works fine. So not a general issue ...

Re: alien 303 issue

Posted: Tue Jan 08, 2013 4:16 am
by benhal9
UilleannB wrote:This probably won't help much, but I tried it just now (installed the latest update a few days ago), and at least for me it works fine. So not a general issue ...
good to know... I may just have a freak thinger going on.

Re: alien 303 issue

Posted: Tue Jan 08, 2013 4:26 pm
by Acoustica Greg
Hi,

Yeah, we're not seeing any problems with Alien 303 virtual instrument in build 204.

Greg

Re: alien 303 issue

Posted: Wed Jan 09, 2013 4:54 pm
by benhal9
Acoustica Greg wrote:Hi,

Yeah, we're not seeing any problems with Alien 303 virtual instrument in build 204.

Greg
Appreciate that, Greg. I started a new project and can't duplicate it. Just an odd glitch in that project I guess.