Sound Cracking Up..!

Support and feedback for Acoustica's Mixcraft audio mixing software.

Moderators: Acoustica Greg, Acoustica Eric, Acoustica Dan, rsaintjohn

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Foxmailuk
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Joined: Thu Mar 15, 2012 3:55 am

Sound Cracking Up..!

Post by Foxmailuk »

Can anyone help me..!
I've just downloaded Mixcraft 6 to my new computer and the replay is, what I can best describe as "cracking up". The sound stutters and spits, especially when a new track comes in; it's as thought the cpu or memory is overloaded and the program seems to run slow.
I used to get this on my old computer when I had too many tracks running, but I expected that as I only had 1GB memory.
New computer is running Windows 8.1, has 12GB memory with 4th gen i7 and 1TB hard drive; it's pretty good spec and does everything...except run Mixcraft 6..!
Any help or ideas would be appreciated...this was going to be my Music Sunday[/color]
Thanks
FoxmailUK
vhild
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Location: Finland

Re: Sound Cracking Up..!

Post by vhild »

I too, as a new user, experience that sometimes. Yesterday I disabled tracks that were "armed for recording" and the distortion disappeared. The veterans here are sure to give the definite answer.
Foxmailuk
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Joined: Thu Mar 15, 2012 3:55 am

Re: Sound Cracking Up..!

Post by Foxmailuk »

Thanks for getting back, but cutting tracks out can't be the answer, how would you ever do a full mixdown...?
I'm experimenting with latency on playback...seems hopeful...
vhild
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Re: Sound Cracking Up..!

Post by vhild »

I did not actually delete or cut tracks out, I just disabled the red "arm for recording" button for the tracks I wasn´t recording on. Somehow I had a few tracks armed for recording I wasn´t using at the moment.
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TrevsAudio
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Re: Sound Cracking Up..!

Post by TrevsAudio »

Hi!

Have a look through Eric's video...

Hope this helps!
Old Dudes Rock!
Trevor
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chibear
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Re: Sound Cracking Up..!

Post by chibear »

Hi,

If the video doesn't solve it for you, could you share a bit more info:

What are you using as a soundcard (onboard or discrete)?

What are you running in your tracks (audio, VSTi's: if so which ones)?

What effects are you putting on the tracks and in the master bus?

@FoxmailUK and vhild: you can very often eliminate artifacts by either 'freezing' or 'mixing down to a new audio track' any track you are not currently working on.
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gypsy101
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Re: Sound Cracking Up..!

Post by gypsy101 »

asio or WAVE RT latency/buffer settings?

"freezing" the non-working tracks works every time. :wink:
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dung_beetle
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Re: Sound Cracking Up..!

Post by dung_beetle »

Your computer should be able to handle a dozen instances of Diva, or dozens of less demanding plugins.
Mixcraft if actually pretty efficient. With Diva though there is often cracking despite the meter showing only about 35%. When switching Diva's own multicore support on, the cracking goes away :)


Regarding the audio settings mentioned in the video, where in MC can I set the sample rate? If it is fixed, is it 44, 48, 96?
I am asking because I noticed in another DAW that - especially mediocre - plugins sound better at 96, especially on the upper half of the keyboard. Hence I would like to use that rate if available.
Last edited by dung_beetle on Mon Jan 20, 2014 3:43 pm, edited 1 time in total.
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Acoustica Greg
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Re: Sound Cracking Up..!

Post by Acoustica Greg »

Hi,

The next time this happens, quit Mixcraft and send us your mixcraft-log.txt file, which is located in this folder:

%appdata%\Acoustica\Mixcraft

Another way to find it is to click on the Windows Start Menu, select All Programs, then Acoustica Mixcraft 6 (or 5)

and finally Logs. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Here's a short video: Mixcraft Mini-Tip: How To Find Your Mixcraft Log File

Greg
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TrevsAudio
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Re: Sound Cracking Up..!

Post by TrevsAudio »

[quote="dung_beetle"]
Regarding the audio settings mentioned in the video, where in MC can I set the sample rate? If it is fixed, is it 44, 48, 96?


..see Eric's video (my previous post) around 3.20
Old Dudes Rock!
Trevor
OFC™ Founding Member
Dell 3050 SFF; i3; 32 gig RAM; MX 8, 9 and 10.5 Pro; Win 11 Pro
Focusrite Solo; Sennheiser HD650 cans

Sample Projects: https://soundcloud.com/trevs_audio
YouTube Channel: https://www.youtube.com/@trevsaudio
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bbdrmz
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Re: Sound Cracking Up..!

Post by bbdrmz »

Sound cracking up?! What was so funny?!!!:mrgreen:
"I am thankful to all those who said no. It's because of them I did it myself."
Albert Einstein


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