Registration Code for MC7 suddenly stopped working.

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Glaw
Posts: 105
Joined: Mon Apr 18, 2011 8:19 pm

Registration Code for MC7 suddenly stopped working.

Post by Glaw »

Ok, I know I have to a ticket for Acoustica Support and I already did, but I'm still getting no response, so if the Acoustica Staff can't answer me here directly, I would like to know if anyone else is having/ has had this problem and found a solution.

I bought MC7 last night, then used the registration code I got from the purchase. it was working perfectly until this morning when I opened MC7 again. It keeps asking for my registration code and when I enter it, it just says "there appears to be a problem with your software´s registration", and then it says that my code is invalid.

This is really, really annoying since I just started recording things with my band, and now we have to call it off today because we can't work with MC7... (ok, we work can using the trial version, but this shouldn't be happening!)

I appreciate any information in advance.
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Acoustica Greg
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Joined: Wed Mar 01, 2006 5:30 pm
Location: California
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Re: Registration Code for MC7 suddenly stopped working.

Post by Acoustica Greg »

Hi,

If you've got a ticket number, somebody will answer your request in the order it was received. We're really busy right now, as you can imagine with a major new release, but we do try to answer within 24 hours if we can. Thank you for your patience!

Greg
Glaw
Posts: 105
Joined: Mon Apr 18, 2011 8:19 pm

Re: Registration Code for MC7 suddenly stopped working.

Post by Glaw »

Ok, thank you for your response, Greg!
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outteh
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Joined: Wed Dec 12, 2012 12:23 pm
Location: San Antonio, TX

Re: Registration Code for MC7 suddenly stopped working.

Post by outteh »

Try running Mixcraft in admin mode and then enter your code. See if this helps.
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Acoustica Greg
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Joined: Wed Mar 01, 2006 5:30 pm
Location: California
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Re: Registration Code for MC7 suddenly stopped working.

Post by Acoustica Greg »

Phil's helping him.
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