upgrade link not working

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basshead
Posts: 18
Joined: Thu Mar 21, 2013 3:41 am

upgrade link not working

Post by basshead »

hi there. trying to upgrade to pro studio 7 from mc 6 but link no good. All info is on confirmation page but no "pay now " button, so can't actually complete transaction. Been having this problem since Friday eve.Any help appreciated. regards adi.
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AHornsby
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Location: NE Oklahoma

Re: upgrade link not working

Post by AHornsby »

basshead wrote:.Any help appreciated. regards adi.

If you haven't been able to get the upgrade yet just think about downloading the MC 7 Trial and using the nag screen to get you where you need to be.
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freightgod
Posts: 720
Joined: Thu Nov 29, 2012 5:18 am

Re: upgrade link not working

Post by freightgod »

mods must have taken a holiday. i've been trying to redownload it also to reinstall 'cause i seem to be missing some vst.s somehow. no luck with the link from my email.
Anorax
Posts: 1082
Joined: Mon Jul 18, 2011 7:58 pm

Re: upgrade link not working

Post by Anorax »

freightgod wrote:mods must have taken a holiday. i've been trying to redownload it also to reinstall 'cause i seem to be missing some vst.s somehow. no luck with the link from my email.
Did you purchase Pro Studio 7, or standard Mixcraft 7?
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freightgod
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Joined: Thu Nov 29, 2012 5:18 am

Re: upgrade link not working

Post by freightgod »

Pro. It installed fine and all but now I see all these empty virtual instruments, which I don't understand so I thought I'd try a reinstall.
Anorax
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Joined: Mon Jul 18, 2011 7:58 pm

Re: upgrade link not working

Post by Anorax »

What build do you have?
Anorax
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Joined: Mon Jul 18, 2011 7:58 pm

Re: upgrade link not working

Post by Anorax »

scratch that. Check your PMs.
Anorax
Posts: 1082
Joined: Mon Jul 18, 2011 7:58 pm

Re: upgrade link not working

Post by Anorax »

Alright, so it looks like I can get the download links to work on Chrome for Android on an android tablet, but not on Chrome for Win7. Haven't tested other browsers.

I'm guessing it's a Cachefly issue. Here's hoping the Acoustica team reads this soon and can look into it.

EDIT: Looks like I had a bad link earlier (the correct one works), maybe freightgod had a bad download link in the email receipt.
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Acoustica Greg
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Re: upgrade link not working

Post by Acoustica Greg »

Hi,

The link seems to be working for me with various browsers. Let us know if you're still having problems!

Greg
Anorax
Posts: 1082
Joined: Mon Jul 18, 2011 7:58 pm

Re: upgrade link not working

Post by Anorax »

Acoustica Greg wrote:Hi,

The link seems to be working for me with various browsers. Let us know if you're still having problems!

Greg
I found a working link for the most current build of Pro Studio, and sent it to freightgod via PM, who was then able to reinstall w/all the VSTs.
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freightgod
Posts: 720
Joined: Thu Nov 29, 2012 5:18 am

Re: upgrade link not working

Post by freightgod »

Yes, thanks all, everything is fine now!
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