Mixcraft Pro Studio 7 Crashes Windows 10

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nmwallace
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Joined: Thu Nov 29, 2012 11:16 am

Mixcraft Pro Studio 7 Crashes Windows 10

Post by nmwallace » Tue Oct 27, 2015 2:20 pm

I appear to be the only person having this problem according to my searches. Any help would be appreciated. Microsoft is as useful as a sack of dead cats in space, HP is convinced it's an Acoustica problem since it only happens with Mixcraft, and I'm convinced it's an HP problem since HP hasn't released Windows 10 drivers for my PC yet.

So anyways, I'm using an HP Compaq Elite 8300 Small Form Factor desktop PC. 64-bit, 12 GB of RAM, 1 TB HDD, Intel Core i7-3770 CPU @ 3.40 GHz (4 core processor) running Windows 10 Pro. Everything worked perfectly when I had Windows 7. I upgraded to Windows 10, everything crashed all the time for no reason. HP told me to download Windows 8.1 drivers since 10 hasn't been released yet for this PC, and that fixed everything except for Mixcraft. When I use Mixcraft, the computer crashes and it's always a different reason. It might take five minutes, it make take twenty, but it always crashes. Even when I have nothing else open. This is really ruining my recording abilities, both personally and professionally. I can't edit, I can't record, I can't do anything. I've written Acoustica but I'm waiting for a reply. Anyone have any suggestions or ideas in the interim? Even just a way to get around the problem until the drivers are released would be awesome.

Thank you in advance.

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Acoustica Greg
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Re: Mixcraft Pro Studio 7 Crashes Windows 10

Post by Acoustica Greg » Tue Oct 27, 2015 2:31 pm

Hi,

I replied to your support request. I sent you a link to the beta version. If that doesn't help, send us your mixcraft-log.txt file.

Greg

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Acoustica Greg
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Re: Mixcraft Pro Studio 7 Crashes Windows 10

Post by Acoustica Greg » Tue Oct 27, 2015 3:41 pm

Hi,

It's looking like it's a problem with your Line 6 Windows audio drivers. Line 6 released new drivers for the Line 6 POD HD Pro X on 8/21/15. Also, try it in ASIO mode.

Greg

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