Sampletank 3 error

Support and feedback for Acoustica's Mixcraft audio mixing software.

Moderators: Acoustica Greg, Acoustica Eric, Acoustica Dan, rsaintjohn

mick
Posts: 1499
Joined: Thu Dec 06, 2012 10:33 am

Re: Sampletank 3 error

Post by mick »

Going to windows 10 then back to win 7 required a re-install of ST 3 but meanwhile the time limit for downloading sounds had expired, you are allowed about six months before IK zap the instrument download from your account. However, I had the St sounds on a second drive but they would not reload and I spent many hours trying before giving up. I can pay IK some more $$$'s to re-download but no guarantee I won't have the same issues. Because the Miroslav instruments play in ST3 I decided to just use Miroslav.
Iv'e not had any crashes during the last day or so (Iv'e tried to force one) and a saved file that crashed in Mixcraft now opens and plays OK. The only change made is a clean-up using System Mechanic from IOLO.
That's it from here, I have no further clues to offer at this time.

Decided not to pursue this any further and prolong any agony, I won't be re-buying the sounds so if ST goes down it will be deleted so any updates (that apear to be the cause) I shall ignore.
John, hope it gets sorted pronto. 8)
User avatar
JohnS
Posts: 192
Joined: Fri Aug 21, 2015 6:32 am

Re: Sampletank 3 error

Post by JohnS »

Hi Mike

You would not believe It
I reckon they are using me as a guinea pig.
They have just wrote back to me saying the little video i shot was not received .
I told them i sent it twice.

Anyway,I then wrote back saying that you have the photograph of the problem in mixcraft and all the video shows is Sampletank stopped (muted) and XLN drum and Fm8 still chugging along nicely.
I then said you cannot get a clearer explanation than that.
Then they said have I tried Asio For All drivers.I am getting rather pppd off now.
Asio For All drivers cough and splutter everywhere.
My Focusrite scarlett 6i6 Asio drivers are rock solid end of story!!!!!!
I am waiting again for the next round of whatever.
I think greg may get to the bottom of this as I sent In the Log file from start to crash.
I would have thought Ik Multimedia would have asked me for that as they have programmers etc.
I will probably better off with Boris Johnson and Donald Trump Drivers!!! :lol:


All the best
John :(
User avatar
Acoustica Greg
Posts: 24562
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: Sampletank 3 error

Post by Acoustica Greg »

Hi,

Try this: go into Mixcraft's Plug-Ins preferences, click on Edit VST/VSTi Folders, and then remove all the folders that don't have "VST" in the path, especially these two:

C:\Users\Public\Documents\IK Multimedia\
C:\Program Files\IK Multimedia\

You should only have VST folders in that list.

Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
User avatar
outteh
Posts: 3767
Joined: Wed Dec 12, 2012 12:23 pm
Location: San Antonio, TX

Re: Sampletank 3 error

Post by outteh »

Did ST 3 come with it's own instruments in 64 bit or are you using the ST 2 instruments 32 bit?
User avatar
JohnS
Posts: 192
Joined: Fri Aug 21, 2015 6:32 am

Re: Sampletank 3 error

Post by JohnS »

Hi Greg
I deleted everything In that folder that did not have vst in the Pathway written.
There were a few things there .
After about playing six bars or so CRASH again
A crash has been detected In the instrument and mixcraft again muted.
I am off to bed now as I am In England
Must be 7:30 or 19:30 where you are.
Big thanks again ,but I need some strong weed killer to put this right!!! :lol:
Keep you updated tomorrow

Hi Tom

I loaded In sampletank 3.66 and reloaded the sounds that go with It It and ran the 3.5 sounds updater

All the best
John
User avatar
JohnS
Posts: 192
Joined: Fri Aug 21, 2015 6:32 am

Re: Sampletank 3 error

Post by JohnS »

Hi From a Disgruntled sampletank user In Mixcraft AGAIN!!

Had a go at getting duplicate files out and all ok and made sure things without vst wriitten by the side In scan files got deleted.

Still crashes when nothing else does.
I would like to know what that exception 0xc0000005 means to me as I have checked every thing from ram memory to duplicates.
I dd notice even if the volume is down ,not In the red ,the midi squares with the track numbers go red when pressing a number of keys together. I do not know what that indicates ,unless It is a spike.
Is anyone else at the point of throwing a wobbly because of sampletank.
Still waiting for them to reply and that may be after Independance day.

All the best
John
mick
Posts: 1499
Joined: Thu Dec 06, 2012 10:33 am

Re: Sampletank 3 error

Post by mick »

John, just tried a Mixcraft project with 2 midi tracks.
Track 1 using Sampletank 3 with about 6 tracks loaded (using Miroslav instruments)
Track 2 using Miroslav Philharmonic with a multi track preset using about 4 tracks
All instruments coming from a separate HDD
I played about 6 measures when Sampletank crashed, Miroslav continued to play.
Mixcraft has frozen the Sampletank track only, to preserve the rest of the project. - fantastic!
Ultimate proof its a Sampletank bug, especially when loads of other daws are affected the same way. 8)
User avatar
JohnS
Posts: 192
Joined: Fri Aug 21, 2015 6:32 am

Re: Sampletank 3 error

Post by JohnS »

Hi Mick
That does It for me as I had Fm8 and XLN drums playing ,but Sampletank 3.66 crashed with two Instruments loaded and the other two continue to play.

I uninstalled sampletank and put In Sonic Synth which when scanning you need administrators rights.
Sonic Synth played without any faults whatsoever.That has a sampletank shell around it.

I think there Is a serious bug In there software.
Peter of Ik multimedia says nobody else is having the same problem as me and are working on it be patient .But people have various problems with this new update and things must be linked.
So that says to me there Is a problem.
I have to wait patiently for a reply from IK Mutimedia.

All the best
John
kiran
Posts: 186
Joined: Sat Apr 23, 2011 10:06 am
Location: India

Re: Sampletank 3 error

Post by kiran »

Yes i have that problem The sampletank and Miroslavphilharmonik do not go with Mixcraft 8 prostudio It gives a notice after the recording is over and you try to play the recording that the plugin has failed and it will be muted. So what is the problem I have sent a support request.
I appreciate software makers.
I would like to see them on this site.Show us photos for real appreciation.
kiran
Posts: 186
Joined: Sat Apr 23, 2011 10:06 am
Location: India

Re: Sampletank 3 error

Post by kiran »

Hello however Sampletank 3 and Miroslavphilharmonik2 work in the earlier version of Mixcraft 7 pro
I appreciate software makers.
I would like to see them on this site.Show us photos for real appreciation.
User avatar
Acoustica Greg
Posts: 24562
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: Sampletank 3 error

Post by Acoustica Greg »

Hi,

This is an old topic. They were talking about Mixcraft 7. I'll reply to your ticket.

Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
kiran
Posts: 186
Joined: Sat Apr 23, 2011 10:06 am
Location: India

Re: Sampletank 3 error

Post by kiran »

Hello Greg
Sorry
I appreciate software makers.
I would like to see them on this site.Show us photos for real appreciation.
Post Reply