Mixcraft 8 Pro crashes on exit Windows 10.

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kitekrazy
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Mixcraft 8 Pro crashes on exit Windows 10.

Post by kitekrazy » Fri Jan 20, 2017 7:49 pm

Unfortunately Windows doesn't spit out a code. I didn't have this issue with the betas.
I haven't made anything yet. The demo plays fine. The only issue seems closing the program.
This happens on two machines.

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Acoustica Greg
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Re: Mixcraft 8 Pro crashes on exit Windows 10.

Post by Acoustica Greg » Fri Jan 20, 2017 7:56 pm

Hi,

Are you using any third-party plugins?

Greg
Mixcraft - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

GrizzKarizz
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Re: Mixcraft 8 Pro crashes on exit Windows 10.

Post by GrizzKarizz » Fri Jan 20, 2017 9:02 pm

I also found this. Not every time though.

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Acoustica Greg
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Re: Mixcraft 8 Pro crashes on exit Windows 10.

Post by Acoustica Greg » Fri Jan 20, 2017 9:53 pm

GrizzKarizz wrote:I also found this. Not every time though.
Hi,

Are you using any third party plugins?

Greg
Mixcraft - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

shorty
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Re: Mixcraft 8 Pro crashes on exit Windows 10.

Post by shorty » Fri Jan 20, 2017 11:25 pm

Same problem here. Just starting Mixcraft 8 and closing it without doing anything else crashes.

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Acoustica Greg
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Re: Mixcraft 8 Pro crashes on exit Windows 10.

Post by Acoustica Greg » Fri Jan 20, 2017 11:51 pm

Okay everybody,

The next time this happens, quit Mixcraft and send us your mixcraft-log.txt file.

To find your log file, highlight the following line and press Ctrl+C to copy it:

%appdata%\Acoustica\Mixcraft\

Press the Windows Key+R to pop up the Run box in Windows. Click in the Run box and press Ctrl+V to paste in the line from above. Finally, click OK to go to the location of the mixcraft-log.txt file.

Please submit an Acoustica Support Request and attach the log file.

Greg
Mixcraft - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

shorty
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Re: Mixcraft 8 Pro crashes on exit Windows 10.

Post by shorty » Sat Jan 21, 2017 12:32 am

My problem has something to do with melodyne VST3. After moving it out of the VST3-folder the crash is gone.

...
08:22:14 [296 mils] : Fill pool thread 2 shut down successfully.
08:22:14 [296 mils] : FillThreadProc ended.
08:22:14 [347 mils] : Fill pool thread 1 shut down successfully.
08:22:14 [347 mils] : FillThreadProc ended.
08:22:14 [397 mils] : Fill pool thread 0 shut down successfully.
08:22:14 [397 mils] : Deleting effect Acoustica Parametric EQ
08:22:14 [397 mils] : Deleting effect Acoustica Parametric EQ
08:22:14 [408 mils] : Writing dump file: C:\Users\s79a\AppData\Roaming\Acoustica\Mixcraft\Mixcraft-Crash.dmp
08:22:14 [563 mils] : Exception in module C:\Program Files\Common Files\VST3\Celemony\Melodyne\Melodyne.vst3 (loaded at 0x0B640000) at location 0x000A6127, line number 0x000A5127
08:22:14 [749 mils] : Access Violation at 000000000b6e6127: 48 8b 49 18 e8 40 3f 02 00 48 85 c0
...

kitekrazy
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Re: Mixcraft 8 Pro crashes on exit Windows 10.

Post by kitekrazy » Sat Jan 21, 2017 11:52 am

It happens on a blank project. No plugins are loaded.

redrocket
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Re: Mixcraft 8 Pro crashes on exit Windows 10.

Post by redrocket » Sat Jan 21, 2017 12:37 pm

I am having the same problem on windows 10.
After I removed melodyne from the vst3 folder everything is ok now.

kitekrazy
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Re: Mixcraft 8 Pro crashes on exit Windows 10.

Post by kitekrazy » Sat Jan 21, 2017 1:31 pm

redrocket wrote:I am having the same problem on windows 10.
After I removed melodyne from the vst3 folder everything is ok now.
The needs to be fixed in Mixcraft. I still use Melodyne Studio 2 - I don't really use it but it's installed. I still have version 7 and it doesn't have this behavior. I don't plan on spending money of the newest version of Melodyne and their freebie version will overwrite older versions.

I wonder if this is only secluded to ver. 8 Pro?

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Mark Bliss
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Re: Mixcraft 8 Pro crashes on exit Windows 10.

Post by Mark Bliss » Sat Jan 21, 2017 2:55 pm

I think its going to be specific to some additional variable besides MX8-PS and Win10 (or 7).

I (and others) have been running it for a while now, and speaking for myself, I have yet to have any such issues as what you describe. Other little quirks yes, but not this one. :wink:

If this continues for you (or others), send your log files as Greg previously instructed,
(Which by the way did not say post them here in the forum.... just sayin')
and give it a little time, it will get discovered and sorted out in a relatively short time as always.
There a far to many potential combinations of hardware, software, and user patterns and preferences to discover all the bugs in beta before release, and updates and patches will continue to flow, (again- as always.)

In the meantime, don't forget to save often. 8)
Stay in tune, Mark

My SOUNDCLOUD Page

kitekrazy
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Re: Mixcraft 8 Pro crashes on exit Windows 10.

Post by kitekrazy » Sat Jan 21, 2017 3:20 pm

Mark Bliss wrote:I think its going to be specific to some additional variable besides MX8-PS and Win10 (or 7).

I (and others) have been running it for a while now, and speaking for myself, I have yet to have any such issues as what you describe. Other little quirks yes, but not this one. :wink:

If this continues for you (or others), send your log files as Greg previously instructed,
(Which by the way did not say post them here in the forum.... just sayin')
and give it a little time, it will get discovered and sorted out in a relatively short time as always.
There a far to many potential combinations of hardware, software, and user patterns and preferences to discover all the bugs in beta before release, and updates and patches will continue to flow, (again- as always.)

In the meantime, don't forget to save often. 8)
Done that. Since this only happens when exiting the program it's not a real game breaker other than Windows letting you know.
Not really worried since I keep the previous version of every DAW I have until the recent one is more stable.

Anorax
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Re: Mixcraft 8 Pro crashes on exit Windows 10.

Post by Anorax » Sat Jan 21, 2017 9:57 pm

Melodyne is currently a bit crashy in the 64-bit version of Mixcraft. And so far, it's Melodyne's fault.

GrizzKarizz
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Re: Mixcraft 8 Pro crashes on exit Windows 10.

Post by GrizzKarizz » Mon Jan 23, 2017 12:00 am

Melodyne is AWESOME by the way. So it's not a huge issue. As someone else says, it's not really a crash, more a hiccough.

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Acoustica Greg
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Re: Mixcraft 8 Pro crashes on exit Windows 10.

Post by Acoustica Greg » Mon Jan 23, 2017 6:04 pm

Hi,

If you haven't already submitted a ticket and attached your log file showing the crash, please do.

We've got a couple of log files so far. We'll work with Celemony to figure out what's going on.

Greg
Mixcraft - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

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