now mc is crashing

Support and feedback for Acoustica's Mixcraft audio mixing software.

Moderators: Acoustica Chris, Acoustica Eric, Acoustica Dan, Acoustica Greg

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Acoustica Eric
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Post by Acoustica Eric » Thu Nov 15, 2007 8:00 am

The log file will be called Mixcraft-Log and is in the folder C:\Program Files\Acoustica Mixcraft 3

gypsy101
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Post by gypsy101 » Thu Nov 15, 2007 4:16 pm

i couldn't find that but i found the crash event file. so i sent that in on the support ticket replyto thee-mail. btw- for other mc3 users. it crashes when i mix down in the file option-but not when using the mixdown icon ... go figger. i also used regcure & fixed alot of errors & that may have helped.regcure is worth the $30

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Acoustica Greg
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Post by Acoustica Greg » Thu Nov 15, 2007 5:43 pm

Hi,

I just got the one Mixcraft-log.txt file from you and it doesn't seem to show the crash. Did you send another one?

Greg

gypsy101
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Post by gypsy101 » Thu Nov 15, 2007 5:59 pm

yeah it's an attatchment of the actual crash event log(notepad)

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Acoustica Greg
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Post by Acoustica Greg » Thu Nov 15, 2007 6:03 pm

Hi,

We didn't get it. Can you send it again? Just reply to my email and attach it to the reply.

Greg

gypsy101
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Post by gypsy101 » Thu Nov 15, 2007 6:06 pm

thats what i did but i'll try again.

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