Hello,
Just wanted to send a thank-you to the Acoustica tech support team that responded to my ticket where I explained that the Yahoo e-mail address that I originally used to register my copy of Mixcraft has been shut down, and that in order to upgrade to 8 I would need to update my profile to my new e-mail address and be sent the appropriate links to purchase the product. I did all that last night, and everything worked perfectly.
So again, thank you very much. I think it's important that the people who do those jobs know they are appreciated when they solve our problems (maybe they don't hear that enough).
Erich K.
Thank you Acoustica
Moderators: Acoustica Greg, Acoustica Eric, Acoustica Dan, rsaintjohn
- msdos622wasfun
- Posts: 24
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- Location: Sterling Heights, MI, USA
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- Rolling Estonian
- Posts: 2055
- Joined: Sun Jan 11, 2015 9:42 am
- Location: MD/DC
Re: Thank you Acoustica
Some of the best customer service/support that I've experienced. Between that and the help you can find here from great folks, no problem is too big to tackle.
Learning about MC and recording in general can be exceedingly difficult at times, knowing that I have these two resources has been a great help. It's also nice to know that in this day and age there are companies and people who actually care. So, I'm with you, Thanks Acoustica!
M
Learning about MC and recording in general can be exceedingly difficult at times, knowing that I have these two resources has been a great help. It's also nice to know that in this day and age there are companies and people who actually care. So, I'm with you, Thanks Acoustica!
M
- Acoustica Greg
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Re: Thank you Acoustica
Hello,
Thank you for your kind words! I passed your message along to the entire team.
Greg
Thank you for your kind words! I passed your message along to the entire team.
Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
- msdos622wasfun
- Posts: 24
- Joined: Fri Jul 11, 2014 10:01 am
- Location: Sterling Heights, MI, USA
- Contact:
Re: Thank you Acoustica
Awesome. Keep up the good work.
Re: Thank you Acoustica
I join this topic-group now, I was a little late to upgrade from MC7 Pro to MC8 Pro.
But I trust Acoustica Team that even people that are a little too late to upgrade for a discount,
" Memorial Day Weekend Sale! " that link works even today!
Big hug and thank you.
Henk.
But I trust Acoustica Team that even people that are a little too late to upgrade for a discount,
" Memorial Day Weekend Sale! " that link works even today!
Big hug and thank you.
Henk.
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- Posts: 2
- Joined: Thu Jun 01, 2017 2:24 am
Re: Thank you Acoustica
This is such a positive post. Glad the guys at Acoustica could help you. I've been using their product for some time now and enjoy it, too.
Best wishes everyone.
Best wishes everyone.