Video Playback in Mixcraft 8

Support and feedback for Acoustica's Mixcraft audio mixing software.

Moderators: Acoustica Chris, Acoustica Eric, Acoustica Dan, Acoustica Greg

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MultiRingo2000
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Joined: Mon Jun 26, 2017 2:30 pm

Video Playback in Mixcraft 8

Post by MultiRingo2000 » Mon Jun 26, 2017 2:36 pm

Hi Everyone,
I've had mixcraft a while now and I primarily use it for film composition. I use the video player feature whilst writing my scores and all of a sudden it now freezes everytime I press play, in other words, there is no realtime (or any) playback at all. When I do press pause then play though it only displays a frozen snapshot of the current frame it was paused on until it is played and paused again, when It displays the next frame paused on, if you understand what I mean. Audio is fine and It had been working fine up until a few days ago. I have collected the latest updates and reinstalled it but nothing seems to work!
Please HELP!!!
Many Thanks,
Ed

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chibear
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Location: Manitoba, Canada

Re: Video Playback in Mixcraft 8

Post by chibear » Mon Jun 26, 2017 3:07 pm

I've been getting something similar in an MP4 video I've been scoring to. I've found if I play from the beginning everything works fine. If I try to jump in and edit somewhere after the 1/2 way point there are video issues. No freezes but lots of video stutters and glitches. I've been trying to pinpoint exactly where it begins so I can file a ticket but so far no success.

My only suggestion is to play from the beginning when you encounter those problems. Time consuming, but it gets you there.
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Acoustica Greg
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Re: Video Playback in Mixcraft 8

Post by Acoustica Greg » Mon Jun 26, 2017 3:53 pm

Hi,

Get it to happen one more time, then quit Mixcraft and send us your Mixcraft-log.txt file.

To find the mixcraft-log file, highlight the following line and press Ctrl+C to copy it:

Code: Select all

%appdata%\Acoustica\Mixcraft\
Press the Windows Key+R to pop up the Run box in Windows. Click in the Run box and press Ctrl+V to paste in the line from above. Finally, click OK to go to the location of the mixcraft-log.txt file. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Greg
Mixcraft - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

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Strativarious
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Location: Greece

Re: Video Playback in Mixcraft 8

Post by Strativarious » Tue Jun 27, 2017 4:10 am

Hi,
I had an issue with Mixcraft crashing when i tried to play any video file. Problem was the MSI afterburner with RTTS (riva tuner statistics server) that was loading on start up. Maybe is something similar. Also it can be a video codec. I use Mega K-lite codec pack with no issues. By updates you mean gpu and sound drivers also?. Try updating or downgrading your drivers otherwise. Generally, think if you changed any settings or installed something that uses the gpu. Hope that helps.

MultiRingo2000
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Joined: Mon Jun 26, 2017 2:30 pm

Re: Video Playback in Mixcraft 8

Post by MultiRingo2000 » Tue Jun 27, 2017 4:42 am

Thanks a bunch Greg, I have done what you suggested
Ed

MultiRingo2000
Posts: 6
Joined: Mon Jun 26, 2017 2:30 pm

Re: Video Playback in Mixcraft 8

Post by MultiRingo2000 » Tue Jun 27, 2017 4:44 am

Strativarious wrote:Hi,
I had an issue with Mixcraft crashing when i tried to play any video file. Problem was the MSI afterburner with RTTS (riva tuner statistics server) that was loading on start up. Maybe is something similar. Also it can be a video codec. I use Mega K-lite codec pack with no issues. By updates you mean gpu and sound drivers also?. Try updating or downgrading your drivers otherwise. Generally, think if you changed any settings or installed something that uses the gpu. Hope that helps.
Thanks that may be the case, not too sure whether its relevant, but I did update my graphics card drivers a few weeks ago.

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