An exception was encountered!

[Glaw]

I just got this ugly error when trying to mix down a midi track to a new audio track.



http://imgur.com/a/NGFr7

ANy ideas?

[AHornsby]

Did you download the MIDI track or compose it yourself?

In case of the former I'd suspect the MIDI file is doing something odd and for the latter I'd suspect that you don't have the latest WIN update. If those conditions are met then another option would be to send some Dump to Greg 'n them!

[Acoustica Greg]

Hi,

If you can make this happen again, quit Mixcraft and send us your Mixcraft-log.txt file.

To find the mixcraft-log file, highlight the following line and press Ctrl+C to copy it:

Code: Select all

%appdata%\Acoustica\Mixcraft\

Press the Windows Key+R to pop up the Run box in Windows. Click in the Run box and press Ctrl+V to paste in the line from above. Finally, click OK to go to the location of the mixcraft-log.txt file. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Greg

[Glaw]

I just made it happen again. I sent the log for you to check it out.
Thanks in advance!

[JonInc]

Lots of causes for the ntdll file exception, unfortunately.

This page outlines some things to try:

https://www.lifewire.com/how-to-fix-ntd ... rs-2624474