Mixcraft8: problem with (video) still image rotation - [SOLVED]

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Lelik
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Mixcraft8: problem with (video) still image rotation - [SOLVED]

Post by Lelik » Tue Jul 11, 2017 2:10 pm

Hello.
I'm trying (for the first time) to make a video with some music, but I found out a problem with the rotation of the still images. I have several jpg files that have a "portrait" format, so after adding them in the Mixcraft video track, I rotated them right-clicking on the images (because Mixcraft added them as a landscape orientation).
In the pre-video (in Mixcraft) they are ok, and I see them in the correct position.
But then, when I mix down the video file as MP4, I see that the portrait photos are rotated again in landscape position.

I'm using Mixcraft 8, 32bit, build 396.

Did I miss any other option that I should check?
Last edited by Lelik on Wed Jul 12, 2017 4:55 am, edited 1 time in total.

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Acoustica Greg
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Re: Mixcraft8: problem with (video) still image rotation

Post by Acoustica Greg » Tue Jul 11, 2017 5:04 pm

Hi,

Please submit an Acoustica Support Request and attach an example image that does this.

Note: the file size of the attached image has to be less than 10 MB.

Greg
Mixcraft - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

Lelik
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Location: Italy

Re: Mixcraft8: problem with (video) still image rotation

Post by Lelik » Tue Jul 11, 2017 10:42 pm

Thanks Greg for your feedback!
I see now that most of the photos I put in the Mixcraft video track are about 9Mb to 12Mb.
Later tonight, I will resize them (smaller) and I will tell you if I get the same problem.

Speaking of the still image size: does it make sense to use big photos or I am just wasting space?
I mean: does Mixcraft resize/compress the still images according to the MP4 video parameters when I mix down?
Thanks again for your attention.

Lelik
Posts: 46
Joined: Wed May 23, 2012 9:36 am
Location: Italy

Re: Mixcraft8: problem with (video) still image rotation

Post by Lelik » Tue Jul 11, 2017 11:48 pm

Hello Greg, again!
I already tried: you're right, after resizing the photos as a (much) smaller file, they behave properly with the correct rotation even after mixing down the video file.
Please add this information (maximum file size) in the help/manual of Mixcraft.
Thanks!!!

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Acoustica Greg
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Re: Mixcraft8: problem with (video) still image rotation - [SOLVED]

Post by Acoustica Greg » Wed Jul 12, 2017 8:33 am

Hi,

When I mentioned file size, I was talking about our support ticket system; it can only handle file attachments up to around 10 MB or so.

The images that were rotated likely had orientation info embedded in them from a phone or camera. When you resaved them, you changed that orientation info. It doesn't have anything to do with the file size.

Greg
Mixcraft - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

sherryokee1
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Re: Mixcraft8: problem with (video) still image rotation - [SOLVED]

Post by sherryokee1 » Mon May 04, 2020 12:00 pm

Hi-
I see that this is "solved" but when I read the whole thread it really isn't. I am having this same issue noted above. How do I get the photo to remain at the rotation level I set it at? It reverts back to the original format when I mix down the video. Very frustrating! I am using Mixcraft 8.
Thanks!

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Acoustica Greg
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Re: Mixcraft8: problem with (video) still image rotation - [SOLVED]

Post by Acoustica Greg » Mon May 04, 2020 12:08 pm

Hi,

Did you try saving them again with the proper orientation before bringing them into Mixcraft?

Greg
Mixcraft - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

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