Latency or what (TF)?

joanmale · Post by **joanmale** » Fri Dec 08, 2017 10:58 am

I have this problem (see the video)
All data about configuration and latency in the pics.
Mixer is an allen heath qu24

LINK TO THE VIDEO

YouTube · Post by **Acoustica Greg** » Fri Dec 08, 2017 11:09 am

Hi,

The video link didn't work for me. What kind of problem are you having?

If you want to adjust the latency, click Abrir Mezciador (Open Mixer) and change your buffer settings there.

Greg

joanmale · Post by **joanmale** » Fri Dec 08, 2017 1:30 pm

Done in all combinations.
About the vid, try here:

https://www.instagram.com/p/BccxF20lrpc/

there you will see what the problem exactly is.

YouTube · Post by **Acoustica Greg** » Fri Dec 08, 2017 2:15 pm

Hi,

Well, that's not good. It seems like some kind of audio driver problem. The next time it happens, quit Mixcraft and submit a support request. Attach your mixcraft-log.txt file.

To find the mixcraft-log file, copy the following line:

Code: Select all

%appdata%\Acoustica\Mixcraft\

Press the Windows Key+R to pop up the Run box in Windows. Click in the Run box and press Ctrl+V to paste in the line from above. Finally, click OK to go to the location of the mixcraft-log.txt file. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Greg

joanmale · Post by **joanmale** » Fri Dec 08, 2017 6:53 pm

Will do, could be any VST? or tyo have still installed Version 7 ?

joanmale · Post by **joanmale** » Fri Dec 08, 2017 6:57 pm

Ok, done.
I sent only the TXT file, picsa and vids can stay in this post.

JonInc · Post by **JonInc** » Fri Dec 08, 2017 10:19 pm

If you are plugged into USB3, switch it to a USB2 port.

Make sure you have the latest firmware and driver software for the mixer.

joanmale · Post by **joanmale** » Mon Dec 11, 2017 2:34 am

here my usb ports (the second one, with 4 usb ports in front)
http://www.dell.com/support/article/es/ ... er?lang=en

Will try this.

joanmale · Post by **joanmale** » Mon Dec 11, 2017 2:44 am

Same problem with 2.0 or 3.0 USB port.

joanmale · Post by **joanmale** » Mon Dec 11, 2017 6:32 am

Could be plugins?
i just discovered that a track is not doing this, it depends on which track. This i supose discards USB driver and still may be a mixraft probelm with some plugins.

joanmale · Post by **joanmale** » Mon Dec 11, 2017 6:50 am

Deleted all FX in a track, still do the same
Now i will try to convert all visrtual instruments to audio.

joanmale · Post by **joanmale** » Mon Dec 11, 2017 7:19 am

Converting all tracks to audio (with VST FX in tracks) works fine with no stops.
So, discarted ASIO usb driver, Mixer, and Mixcraft.
Im starting to think that could be this plugin (just could be, not sure)
http://www.vst4free.com/free_vst.php?id=1329

Mark Bliss · Post by **Mark Bliss** » Mon Dec 11, 2017 5:25 pm

Sounds like a MIDI "hang" or similar. I would wager on the cause being a VSTi or a MIDI plug in of some sort.

It might be useful to know if hitting "MIDI reset" when this is occurring has any effect.

As to the last reply and clue, try restoring the project to where the problem occurs and remove only the suspect VSTi perhaps.
It looks like a "usual suspect" to me either way. Sometimes free comes with a price.

Latency or what (TF)?

Latency or what (TF)?

Re: Latency or what (TF)?

Re: Latency or what (TF)?

Re: Latency or what (TF)?

Re: Latency or what (TF)?

Re: Latency or what (TF)?

Re: Latency or what (TF)?

Re: Latency or what (TF)?

Re: Latency or what (TF)?

Re: Latency or what (TF)?

Re: Latency or what (TF)?

Re: Latency or what (TF)?

Re: Latency or what (TF)?