Sound Card Recomendations

Support and feedback for Acoustica's Mixcraft audio mixing software.

Moderators: Acoustica Greg, Acoustica Eric, Acoustica Dan, rsaintjohn

TheHound
Posts: 129
Joined: Sun Apr 24, 2016 10:26 pm

Re: Sound Card Recomendations

Post by TheHound »

Acoustica Greg wrote:Hi,

I'm going to post those instructions again:

What happens if you try this?

1. Highlight the following line and press Ctrl+C to copy it:

%appdata%\Acoustica\Mixcraft\


2. Press the Windows Key+R to pop up the Run box in Windows.
3. Click in the Run box and press Ctrl+V to paste in the line from above.

Does that pop up a folder where you can see the mixcraft-log file?

Greg
I get the exact same error message.

When I put %appdata%\Acoustica\Mixcraft\ in the search box it says, "no items match your search"

I also tried putting mixcraft-log into search and it says "no items match your search"

I've tried this with mixcraft opened and mixcraft closed and I get the same results.

Is there any other way to find mixcraft-log? I started... "Search results in computer" What I found was.. C:\users\username\AppData\Roaming\Acoustica\MixcraftHS BINGO!!! It worked!! :D :D :D

Now I send that file email to Acoustica? Right? That's what I did.

Thank you so much for your patience and attentiveness.





Greg, at this point I don't know if it's a mixcraft issue or a hardware or a windows issue.
User avatar
Thomas
Posts: 390
Joined: Thu May 24, 2018 2:54 pm

Re: Sound Card Recomendations

Post by Thomas »

Glad you found it. When I first read "...MixcraftHS I was puzzled. A quick search turned up the answer I think. It looks like you have the Home Studio version. That HS at the end may be why your search box searches came up null. A manual search showed the way as you discovered. Hopefully you will get to the bottom of things soon enough.
-Tom
Mixcraft 10 Pro Studio 64-Bit
Windows 10 64-Bit
AMD Athlon II X4 645 3.1 GHz 10GB Ram
2TB SSD
Behringer UMC404HD v5.57.0 interface
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