Update error

Support and feedback for Acoustica's Mixcraft audio mixing software.

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DJmigoz
Posts: 11
Joined: Wed Dec 26, 2018 8:14 am

Update error

Post by DJmigoz »

Hi,

For the past few days I've been unable to download the update for build 418.
I keep getting the same error everytime: ''Launcher Error. Archive integrity Check Failed"
I was wondering if someone else has that problem and if there's a fix for it because I tried everything and it does not work.

Thanks!
JonInc
Posts: 535
Joined: Sat Dec 05, 2009 2:30 pm
Location: East of Santa Monica

Re: Update error

Post by JonInc »

Are you using the "Check for Updates" utility from inside Mixcraft? Alternatively, you can download any build straight from the Acoustica website:

https://www.acoustica.com/mixcraft/download.php

When I experience DL problems, first I clear the browser cache and history, restart the browser then try again. If that fails, I try a different browser - say, instead of Firefox, use Google Chrome. One of those usually does the trick.
DJmigoz
Posts: 11
Joined: Wed Dec 26, 2018 8:14 am

Re: Update error

Post by DJmigoz »

I was now able to download the file (finally) through Internet Explorer but I still keep getting the same error message unfortunately
DJmigoz
Posts: 11
Joined: Wed Dec 26, 2018 8:14 am

Re: Update error

Post by DJmigoz »

Here's the error
I'm using Mixcraft 8 pro studio BTW if it helps
Attachments
Error mixcraft.PNG
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Acoustica Greg
Posts: 24562
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: Update error

Post by Acoustica Greg »

Hi,

Your anti-virus software might be blocking the patch.

I will send you your registration email, and you can update by downloading and installing from the link in the email.

Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
zoinks
Posts: 1
Joined: Wed Dec 26, 2018 8:19 pm

Re: Update error

Post by zoinks »

Hi,

I have the same, but different problem while trying to download build 418.

The update utility throws an error that says the laptop is not connected to the internet. I"ve tried it with two different browsers: Fire Fox and Edge.

Microsoft just blessed this laptop with an update to build 1809 two days ago. That's the only thing that's changed to the laptop.

Thanks and Happy New Year!!!!!!!!!!!!!!!!!!!!
Bill
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