Voltage Modular Ignite

Support and feedback for Acoustica's Mixcraft audio mixing software.

Moderators: Acoustica Greg, Acoustica Eric, Acoustica Dan, rsaintjohn

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RaveyDavey
Posts: 69
Joined: Fri Aug 23, 2019 3:47 pm

Voltage Modular Ignite

Post by RaveyDavey »

Was just wondering where Voltage Modular Ignite is? - I can't seem to find it.
carlosigls
Posts: 19
Joined: Wed Apr 12, 2017 7:49 am

Re: Voltage Modular Ignite

Post by carlosigls »

neither do I, and in the purchase email I also don't see a Voltage Ignite serial number or instructions to activate or download it. Only that of Mixcraft 9 and Melodyne instructions. I guess they will send it later.
Jatin Thakur
Posts: 35
Joined: Wed Oct 02, 2019 9:34 am

Re: Voltage Modular Ignite

Post by Jatin Thakur »

I have also not received the same and I'm having issue like when ever i dock or undock tabs in mixcraft 9 the whole mixcraft window and inside it turn small in size! :?
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Acoustica Greg
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Re: Voltage Modular Ignite

Post by Acoustica Greg »

Hi,

Mixcraft 9 Pro Studio owners can go to the Acoustica Lost Codes page to retrieve the VM Ignite registration code. If you need more help, contact Customer Support directly on the Acoustica.com support page.

Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
carlosigls
Posts: 19
Joined: Wed Apr 12, 2017 7:49 am

Re: Voltage Modular Ignite

Post by carlosigls »

Hello again, I go to the lost codes page but I receive the same, the Voltage Modular code does not appear.
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Acoustica Greg
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Re: Voltage Modular Ignite

Post by Acoustica Greg »

Hi,

You bought Pro Studio 9? If so, please contact support at Acoustica.com and give them your details.

Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
carlosigls
Posts: 19
Joined: Wed Apr 12, 2017 7:49 am

Re: Voltage Modular Ignite

Post by carlosigls »

I sent mail to the support.
RaveyDavey
Posts: 69
Joined: Fri Aug 23, 2019 3:47 pm

Re: Voltage Modular Ignite

Post by RaveyDavey »

All sorted now via Support. Ignite is a separate download from the Cherry website.
RaveyDavey
Posts: 69
Joined: Fri Aug 23, 2019 3:47 pm

Re: Voltage Modular Ignite

Post by RaveyDavey »

Greg,

Acoustica Lost Codes page is partially broken with the site upgrade so emailing support creating a Kayako ticket is what I had to do -you might want to see if you can get someone to have a look to save the devs having to respond to Kayako tickets.
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Acoustica Greg
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Re: Voltage Modular Ignite

Post by Acoustica Greg »

Hi,

Please reply to your ticket and let them know.

Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
RaveyDavey
Posts: 69
Joined: Fri Aug 23, 2019 3:47 pm

Re: Voltage Modular Ignite

Post by RaveyDavey »

Greg,

Done.
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jlouvar
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Re: Voltage Modular Ignite

Post by jlouvar »

Hmm, I have Voltage Modular in my Mixcraft 9 Pro... But I also bought Voltage Modular and upgraded it before upgrading from MX8Pro to MX9Pro too.
- Joe -

MX9PS, 64-bit, build 460. Windows 10, Intel i5, 64-bit, 1.8GHz, 8GB.
Reverbnation: https://www.reverbnation.com/joelouvar
carlosigls
Posts: 19
Joined: Wed Apr 12, 2017 7:49 am

Re: Voltage Modular Ignite

Post by carlosigls »

The support solved the problem with Voltage Modular. Great support. Thanks.
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